Mckenzie House Surgery

The front desk staff act like they're in charge, and it's frustrating. I went for a medication review on October 29th, only to be informed I need another check-up. This forced me to carefully ration..

I attempted to contact their office twice to help my sister reset her online account. The front desk staff were completely uncooperative, initially sending an incorrect link via text. When I called..

I'm compelled to write this review due to the sheer arrogance displayed by one of the receptionists, who abruptly took me off medication without understanding the critical need for gradual dosage..

These medical professionals are completely incompetent; my mother is suffering from excruciating lower back pain without receiving proper care or relief.

I'm utterly convinced this medical practice is deliberately attempting to trigger psychological distress among their patients. Whoever conceived the brilliant strategy of playing a brief 50-second..

These medical professionals are absolutely the most incompetent practitioners ever encountered. They consistently fail to provide essential medications and demonstrate catastrophic communication..

The medical personnel administering my second COVID vaccine dose were exceptionally welcoming and supportive. They made the entire process smooth and comfortable.

Received my second Covid vaccination at the Victoria Road location. The entire team was welcoming, engaging, and competent, and the entire process was exceptionally well-coordinated.

Outstanding personnel. I got my second covid vaccination today and experienced top-tier care. The process was expertly coordinated, and despite ongoing challenges, the staff demonstrated remarkable..

Got my two COVID vaccinations at this location, and everything ran perfectly without a hitch. The personnel were welcoming and the entire experience was seamless and well-organized.

Penny-pinching mentality! Prioritizing costs over patient well-being, leaving me utterly frustrated without proper wound care supplies. The subpar dressings provided are ineffective and fail to..

Total nightmare of a medical center spent 6 weeks anticipating my appointment traveled far across the city arrived punctually stood idle while two receptionists slowly processed a single client each..

Phone queue is a nightmare, constantly being put on hold Getting an in-person meeting seems completely unattainable The customer service is abysmal and utterly maddening - I strongly advise taking..

Received my second COVID vaccination at this location today. The process was smooth and well-organized. All the staff members were incredibly warm and helpful. Appreciation goes out to the entire..

Professional and welcoming staff made my vaccination experience seamless. Their systematic approach and warm demeanor were exactly what I hoped for during the process.

Attempting to schedule an appointment here is incredibly challenging. The moment Econsult opens, it seems to be fully booked. Trying to secure a slot by phone is nearly impossible, and the reception..

I'm glad to share my thoughts on this experience. The entire process was swift, welcoming, and enjoyable, thanks to the exceptional staff. Compared to my initial vaccination, this time was notably..

A complete waste of time, steer clear of this place. They claim I didn't follow the proper e-consultation procedure on their website and consistently deflect blame, suggesting I made errors. On..

I've been a long-time patient at this practice, and their service has seriously deteriorated. After a severe fall requiring a shoulder replacement, I was discharged with pain medication, including..

Received my follow-up COVID vaccination today. The healthcare workers were friendly, courteous, and highly competent. Grateful appreciation to the entire team for their excellent service.