Esplanade Surgery

Compassionate and attentive medical team, with highly skilled professionals who go above and beyond to provide excellent support.

Navigating the bureaucratic gauntlet at the medical center's front desk feels like an impossible mission - you practically need to be six feet under just to secure an appointment with your primary..

Takes forever to get anything done. Absolute snail's pace performance that tests my patience at every turn.

Punctual and handled with expertise

Absolutely terrible customer experience. Stuck waiting first in line for nearly three-quarters of an hour, ultimately forced to abandon my attempt to get assistance due to the excessive wait time.

Always greeted with such warmth and kindness, particularly by the wonderful long-brown-haired lady - I wish I knew her name, but she's absolutely fantastic! The nurse provided exceptional care. This..

Trying to book an appointment with a female doctor as a male patient is incredibly frustrating and seems completely unreasonable!

During these challenging times, this compact medical practice has proven to be a lifeline over the past quarter. I've interacted with three general practitioners, two nursing staff, and several..

Dr. Gove is absolutely phenomenal and provides top-notch care. I was completely satisfied with the surgical procedure, and my entire experience was exceptional.

Due to my oversight, I depleted my standard medication supply during the weekend. I submitted an online refill request and designated it as high priority. The pharmacy processed my order first thing..

Top-notch medical care here - the physicians are incredibly dedicated and truly committed to patient well-being, consistently going the extra mile to provide exceptional support and treatment.

I've been a patient at Esplanade Surgery along with my family for an extended period, and consistently, we've experienced exceptional care. The staff are not only warm and approachable but also..

The E-Consult system completely failed to address my needs, and I was redirected to contact the medical practice by phone. After enduring a lengthy 15-minute wait, I was simply instructed to return..

Concise yet clear, this medical practice has significantly deteriorated. The front desk staff I've recently interacted with comes across as curt, unsympathetic, and frankly, somewhat discourteous..

The majority of the reception personnel are quite accommodating, and the medical professionals are top-notch. Nevertheless, it's crucial to be thorough and communicate all of your health concerns..

Securing a medical consultation at this practice seems virtually impossible.

Outstanding medical procedure, with consistent access to physicians and in-person consultations whenever required. The personnel are professional, cordial, and supportive.

At Esplanade Surgery, the level of compassionate care is exceptional. While occasional wait times occurred due to administrative backlogs, any pressing medical concerns were promptly and effectively..

Arrogant, condescending, and discourteous staff. Despite the known challenges within the NHS, it's evident the employees never experience their own healthcare system. Not everyone can afford private..

I've been a patient at this medical practice for over 35 years, and until recently, I consistently received good treatment. Now, getting an appointment with a GP seems impossible. For the past..