Grafton Square Surgery
Edmond A. one year ago • From Google
Excellent
Faster phone queues make a real difference
I've observed a noticeable improvement in how quickly calls are answered at this practice. Reaching the reception team is considerably faster than previously, which is particularly helpful when you require timely support. The reception staff member demonstrated excellent efficiency, politeness, and responsiveness to enquiries, creating a seamless and well-managed experience overall. It's encouraging to witness the practice making ongoing efforts to enhance their patient service. Thank you to the team for providing such a positive experience!
Consistently excellent care, much appreciated ❤️
Grafton Square Surgery
Becky T.
By far the best GP I have ever had! The clinician here is absolutely wonderful and always takes time to listen, remembering my medical background without needing reminders. I feel very fortunate to..
Grafton Square Surgery
Olivia M.
The doctor I saw demonstrated considerable patience and kindness, along with impressive medical knowledge. I felt reassured and confident in their care.
Grafton Square Surgery
Michael P.
An excellent healthcare provider that I have experienced. This practice demonstrates outstanding organisation – telephone calls are answered promptly, the team is courteous and supportive,..
Grafton Square Surgery
Sarah G.
Relocated to this GP practice based on positive recommendations and have found the clinical team to be excellent, with staff members consistently going the extra mile to ensure patients are seen..
Grafton Square Surgery
Hugh O.
The appointment booking process is very efficient, and the reception team are excellent!
Grafton Square Surgery
Anouska L.
I have been a loyal patient at this practice for over a decade. Having a background in the healthcare sector, I appreciate the commitment demonstrated by the staff here. The service is reliable,..
Grafton Square Surgery
Zareena K.
I attended an appointment today and the clinician was lovely. I was quite worried and they listened carefully and examined me with care and respect. Very pleased and grateful.
Grafton Square Surgery
Edmond A.
I've observed a noticeable improvement in how quickly calls are answered at this practice. Reaching the reception team is considerably faster than previously, which is particularly helpful when you..
Grafton Square Surgery
Anonymouse
Such helpful staff at this surgery - the receptionist (Perri) is outstandingly helpful. All the Doctors are excellent , that I have seen, namely Dr Buxton, Dr Stainer and Dr Popov. Cannot recommend..
Grafton Square Surgery
P V.
I was unable to leave a rating higher than 1 star. I seldom write reviews as I recognise that most professionals across all sectors do their best within their constraints. However, my experience..
Grafton Square Surgery
Jessica H.
Excellent experience at this practice - the reception team are wonderful, consistently helpful both face-to-face and when calling in. The nursing staff are fantastic and made me feel reassured and..
Grafton Square Surgery
Ann T.
The medical team, nursing staff, and administrative personnel all provided excellent service.
Grafton Square Surgery
Matthew P.
Excellent service, and it genuinely feels like a real community-focused practice. The front desk and clinical teams are wonderful, approachable, and consistently go out of their way to assist..
Grafton Square Surgery
John J.
I have been attending this practice for 8 years. The staff have consistently provided helpful and supportive care whenever I have required medical attention.
Grafton Square Surgery
Kameliya H.
I have been a patient at this surgery for many years and have consistently had positive experiences. While I don't always see the same clinician, each one I've encountered has been excellent. During..
Grafton Square Surgery
Jennifer I.
Outstanding experience with welcoming and supportive team members.
Grafton Square Surgery
Paris C.
Excellent support! The clinician managed to fit us in at short notice and then made efforts to help obtain an appropriate prescription when our preferred medication wasn't in stock. Would definitely..
Grafton Square Surgery
Virginia S.
I should have submitted a five star rating. As a new patient, my experience so far has been entirely satisfactory. I apologize for accidentally selecting four stars instead.
Grafton Square Surgery
Lydie D.
I can't believe it! Just returned from my physiotherapy appointment and the experience was absolutely wonderful! The practitioner demonstrated remarkable understanding and compassion throughout the..
Grafton Square Surgery
martin j.