Westbourne Medical Group

I attended an appointment recently regarding a persistent skin growth on my hand that had been troubling me for several months. I had already tried various home remedies and felt I needed..

This has been by far the most excellent general practice I have attended, with particularly compassionate and empathetic team members.

Excellent team members and fantastic clinical professionals.

I couldn't find any fault with this practice as everyone has been absolutely brilliant with both me and my family member, and the care provided to us both has been excellent.

The quality of care varies considerably depending on who you see. Some clinicians appear competent and make an effort, though I have concerns about the qualifications of others on the team...

The entire team at the practice is wonderful. You feel immediately comfortable and welcomed as soon as you arrive.

The clinical staff members have been excellent based on my interactions with them. However, getting an appointment scheduled is extremely challenging. I attempted to call multiple times during the..

Throughout my time attending appointments, I have consistently had a positive experience. The practice handled the recent pandemic exceptionally well, and it is clear that all members of the team,..

The team here are very welcoming and approachable. While booking face-to-face appointments can be challenging, requesting a telephone consultation tends to be more straightforward. The practice also..

Excellent experience as always. The team here consistently delivers outstanding care, with particularly impressive support from the clinical staff.

This medical practice has been excellent. The clinical team and support staff are of a high standard. I have consistently found that everyone involved in my care has made a genuine effort to go..

I attempted to book an appointment in person after being unable to reach anyone by phone. I was informed that in-person bookings are not available. I brought identification documents to register for..

My mother has been receiving care at this practice for over three decades and has consistently experienced excellent service and support from the entire team. I would particularly like to express my..

My family has been attending this practice for many years. The service has consistently been excellent, with healthcare professionals demonstrating kindness and empathy. Additional time is always..

It is extremely difficult to secure an appointment at this practice. The limited availability of appointment slots, particularly the restricted scheduling options, makes accessing care very..

I have been very satisfied with the service provided at this practice. When I contacted the surgery early on a Monday morning, I was informed of my position in the queue and given the option of a..

Excellent medical professionals with a genuinely friendly and welcoming team. The staff members are always approachable and demonstrate genuine care, whether during consultations or at reception. I..

Extremely helpful. I don't visit the doctor often, but the experience was excellent. The practice has shown great support towards my partner.

The callback system is efficient and saves time by contacting you when your call is nearly ready rather than keeping you on hold. The reception staff are welcoming and work effectively. The clinical..

The clinician I saw was wonderful. I had been delaying a routine screening procedure following a previous negative experience. During my appointment, I felt reassured and the procedure itself was..