Kinson Road Medical Centre
John W. 7 months ago • From Google
Bad
Felt completely unheard about my medication concerns
I've had such poor experiences attending this practice that I'm genuinely considering whether to continue seeking GP care. I began taking hormonal contraception recently to help manage my menstrual symptoms, which are severe and significantly impact my quality of life each month. After trying two options, I found a third that worked well, but I subsequently developed headaches and booked an appointment hoping to discuss medication options. However, I was advised that I could no longer continue this contraception due to stroke risk, which struck me as unusual given that family members have used similar contraception for extended periods whilst experiencing similar headaches. Following my appointment, I researched this independently and found that multiple sources indicate combined contraception can be used with headaches, with the restriction only applying to headaches with specific characteristics, which I do not experience. I called back to discuss this, but despite what appears to be widely available information suggesting otherwise, I was still refused the combined contraception without any further clarification or reasoning provided. I feel completely unheard and deeply upset at being left without a solution. I'm managing existing mental health challenges, and this situation has caused me considerable additional stress, yet I feel this hasn't been taken into consideration. I wish I had never sought this appointment, as it has only caused me distress. I simply want to feel listened to, but I experience my concerns being dismissed entirely.
Would rate this experience extremely poorly if possible. I have been registered at this practice for over a year during which time I have experienced significant health changes, yet have been unable..
Kinson Road Medical Centre
Sue P.
Excellent practice. I have been a patient there for over 40 years. They have consistently provided outstanding service throughout my time with them.
Kinson Road Medical Centre
susan m.
I have been a patient at this practice for many years and have consistently found it straightforward to book appointments. It is a good facility overall.
Kinson Road Medical Centre
Matt M.
My partner contacted the practice recently regarding persistent headaches. She was advised to modify her medication over the telephone without an in-person assessment. When the headaches persisted,..
Kinson Road Medical Centre
Rebecca W.
I have consistently had a positive experience at this practice. After relocating from another area, I registered here and have found the team to be genuinely helpful and supportive throughout my..
Kinson Road Medical Centre
N N.
I have been unable to secure an appointment for more than two weeks. I was assured on multiple occasions that I would receive a call back, but this has not materialised. As a healthcare professional..
Kinson Road Medical Centre
Carol T.
The team members are approachable and genuinely supportive. The clinical staff consistently make themselves available to listen to your concerns. The premises are well-maintained and hygienic...
Kinson Road Medical Centre
Paul H.
The receptionist declined to schedule an urgent appointment on two separate occasions for an ear condition I have been experiencing for approximately two months. NHS 111 have advised me to contact..
Kinson Road Medical Centre
Terry O.
Our experience has consistently been positive, and both the clinical team and administrative staff have been very supportive and helpful. We recognise they operate under significant pressure and we..
Kinson Road Medical Centre
Michael P.
I registered my family with this practice over four decades ago and my wife and I have consistently received outstanding care from all staff members we have interacted with. During the recent..
Kinson Road Medical Centre
Karolina O.
If I could, I would give this practice the lowest possible rating. I was particularly disappointed by my experience with the reception staff, who I found to be dismissive and unhelpful. When I..
Kinson Road Medical Centre
Paula T.
I am really disappointed that my mum, who was trying to arrange an appointment with her GP, was told by a receptionist that the appointment would be a waste of time. This receptionist was not aware..
Kinson Road Medical Centre
Richard S.
This surgery appears to be poorly organised. There seems to be no structured appointment system for telephone consultations despite frequent mentions of being under pressure. Patients report having..
Kinson Road Medical Centre
Dr G.
Extremely dissatisfied with my experiences at this practice. 1) Several years ago, I developed a widespread rash. The clinician stated they were unfamiliar with this presentation and attempted to..
Kinson Road Medical Centre
Mabel S.
The team demonstrated politeness and professionalism. The wait was brief with minimal congestion, and the appointment was scheduled promptly.
Kinson Road Medical Centre
Marina I.
I have consistently had positive experiences at this practice. I have typically been able to obtain appointments on the same day when needed. Based on my visits, I would rate this practice as..
Kinson Road Medical Centre
Brian D.
I cannot speak highly enough of the team at this medical centre. Every member of staff has shown exceptional kindness and compassion towards my family member throughout their recent health..
Kinson Road Medical Centre
NH N.
The administrative processes could be more streamlined, though I remain optimistic about the practice's prospects going forward.
Kinson Road Medical Centre
Natalie B.
The service has not met expectations based on previous experiences.
Kinson Road Medical Centre
Natasha C.
My children are consistently seen at appointments and are always treated with kindness and patience. The entire team has been really lovely throughout my visits.
Kinson Road Medical Centre
Danielle T.