JW

John W. 7 months ago • From Google

Rating

Bad

Felt completely unheard about my medication concerns

I've had such poor experiences attending this practice that I'm genuinely considering whether to continue seeking GP care. I began taking hormonal contraception recently to help manage my menstrual symptoms, which are severe and significantly impact my quality of life each month. After trying two options, I found a third that worked well, but I subsequently developed headaches and booked an appointment hoping to discuss medication options. However, I was advised that I could no longer continue this contraception due to stroke risk, which struck me as unusual given that family members have used similar contraception for extended periods whilst experiencing similar headaches. Following my appointment, I researched this independently and found that multiple sources indicate combined contraception can be used with headaches, with the restriction only applying to headaches with specific characteristics, which I do not experience. I called back to discuss this, but despite what appears to be widely available information suggesting otherwise, I was still refused the combined contraception without any further clarification or reasoning provided. I feel completely unheard and deeply upset at being left without a solution. I'm managing existing mental health challenges, and this situation has caused me considerable additional stress, yet I feel this hasn't been taken into consideration. I wish I had never sought this appointment, as it has only caused me distress. I simply want to feel listened to, but I experience my concerns being dismissed entirely.

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