AS

Alfie S. 3 months ago • From Google

Rating

Bad

Felt dismissed about my health concerns on the phone

I was prescribed a medication for abdominal pain which subsequently caused me to experience low mood and concerning thoughts. Given my age, I felt this was an inappropriate choice of treatment. During a telephone consultation regarding heart concerns, I felt dismissed by the clinician, who suggested the symptoms were anxiety-related rather than investigating further. An ECG performed shortly after revealed a cardiac issue requiring ongoing assessment. I was disappointed by this experience and plan to raise a formal complaint about the care received.

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