West4GPs

The service provided fell short of expectations, with staff appearing to lack adequate knowledge and offering limited assistance. I would recommend considering alternative options.

Attempting to reach the practice by phone has proven extremely difficult, with unsuccessful attempts made over consecutive days.

I wanted to express that whenever I needed to arrange an appointment or speak with a clinician at West4GP, the team was responsive, courteous and genuinely supportive. Additionally, I am very..

When looking for a new local GP practice a couple of years ago, I reviewed some feedback and was initially somewhat uncertain about the practice, but have experienced nothing but positive..

Unable to receive any assistance.

I have been in bed with temperature of 39.5 for 4 days when I was given an emergency appointment. My temperature goes down when take paracetamol. The appointment was 2 hours after taking tablets. As..

This has been the most disappointing practice experience I have encountered in London. The reception team appears unresponsive and calls frequently go unanswered. After relocating to a new area, I..

I attended a health screening appointment for a risk assessment and was seen by a healthcare professional. They demonstrated professionalism and expertise throughout the consultation. They took time..

The reception staff members are particularly helpful and accommodating towards us both. Given that we have multiple ongoing health matters requiring attention, their support is greatly appreciated...

I would advise caution when choosing this practice. The front desk team appears to lack efficiency and organisation, with issues around administrative accuracy and lengthy wait times. While the..

Finding it challenging to secure appointments at this practice. The telephone lines are frequently busy, and I've had difficulty getting through on multiple occasions. The appointment system..

I have had a very positive experience with the surgery- both for myself and my family member. I recently saw a clinician who was lovely- they arranged my investigations quickly and communicated the..

I have been a patient at this practice for many years and previously received excellent care. Recently, however, my experience has changed significantly. While I do not typically require medical..

Visited for a routine health assessment and blood work. The service provided was satisfactory.

The practice maintains excellent cleanliness standards and the team proved to be very supportive. However, the absence of air-conditioning in the facility resulted in a slightly reduced rating.

I am extremely dissatisfied with this experience and would rate it far lower if possible. Each time I have attempted to arrange an appointment for a medication review, I have been directed to use..

After relocating from abroad and having previously relied on private healthcare, I had concerns about what I'd heard regarding the accessibility of the local health service and the difficulties..

I have been attending this practice for nearly 15 years. Throughout various health challenges including viral illnesses and chronic conditions, as well as during recent global health crises, the..

I gave 5 stars because my previous experience was not satisfactory, though my concerns were primarily with the reception staff. The reception team has since been replaced. I relocated away from..

The reception staff were welcoming and helpful, and the service was handled efficiently. The online account system was excellent and the phlebotomy team member was particularly pleasant. After..