Wentworth Medical Practice

Excellent experience during my visit today

I'm not entirely sure what to make of the various reviews out there, but I've consistently received excellent support from this practice. My telephone calls tend to be answered promptly, usually..

I waited for approximately an hour despite being first in the queue, and my calls went unanswered.

Extremely pleasant and well-organised. I value the consistent oversight of my ongoing health matters.

Very impressed with the staff and how efficiently the surgery operates. Of course, it is busy but they have some capable clinicians and reception staff. Had a fantastic experience with a..

I am concerned about a recent telephone conversation in which a member of the reception team at the practice offered guidance that appeared to go beyond what would typically be expected from..

The practice was difficult to reach by telephone and the staff interaction was disappointing.

Straightforward to arrange appointments. Front desk team are welcoming and supportive. Clinical staff are approachable and gave full attention to concerns without appearing pressured.

This medical practice and its affiliated locations have significant issues with their telephone system. Whenever attempting to contact them, callers are placed in a queue only to experience music..

My child had been unwell for several days and I anticipated difficulty obtaining a medical appointment. I completed the digital registration process and received an appointment slot within a short..

dont know how you can operate three surgerys with only 5 doctors

This practice continues to demonstrate significant shortcomings in service delivery. A formal review by the relevant health authority would be warranted. Appointment availability is severely..

I recently transferred my mother's care to this practice, hoping to find improved service. We have been very pleased with the standard of care and attention she has received during her time here so..

It is frustrating that telephone calls are not being answered.

I felt that my concerns were not taken seriously during my appointment. The healthcare professional seemed dismissive of what I was experiencing and appeared to question my account of my symptoms...

I really appreciate the practice arranging an in-person consultation for me. The clinician was attentive to my concerns, made a suitable referral, and continues to provide helpful support with my..

The healthcare professional I saw provided exceptional care that was truly outstanding. I felt I was treated with remarkable compassion and expertise.

I would like to express my appreciation for the excellent and highly professional care I received at the medical practice. The healthcare professional I saw demonstrated outstanding competence and..

It is extremely difficult to obtain an appointment or speak with someone at the practice. I experienced a very lengthy wait time when attempting to schedule a consultation.

Prompt and streamlined out-of-hours service