KR

Kirsty R. 3 years ago • From Google

Rating

Bad

Felt dismissed and unheard by the practice

I have submitted a formal complaint regarding this practice as I found the clinical staff to be dismissive and lacking in engagement. I have been experiencing ongoing difficulties for an extended period without receiving adequate support, and felt my concerns were not taken seriously. This experience has left me anxious about seeking medical care in the future. Additionally, I found it challenging to reach the management team, as they appeared frequently unavailable and unhelpful when I attempted to make contact.

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