Skerne Medical Group

I have been very disappointed with this practice. We have been registered here for many years, and recently, following changes to our family circumstances, we were informed that we would need to..

A clinician at the local medical practice in the area is without doubt the best GP I've seen in a long time. Their interpersonal skills are impeccable – they genuinely listen, give you the time you..

The practice would benefit from increased resources, particularly regarding clinical staff. The medical professionals themselves provide excellent care when appointments can be secured. However, the..

Was offered an appointment several weeks away for my young child, as it was not classified as an urgent matter. Found this response frustrating given the circumstances.

Dismissed without proper consideration, felt unheard regarding concerns..decided to seek private healthcare instead.

Absolutely outstanding service. On par with private health care based on wait times and treatment received. The clinical staff are just fantastic. Reception staff are incredibly friendly and..

I called early to arrange a telephone consultation for my elderly relative to discuss pain management. The clinician who called back was helpful and provided sound guidance. I recognise that while..

The team here is wonderful. Both the reception staff and the clinical staff are consistently friendly and supportive.

The reception team would benefit from additional training in handling difficult interactions.

The practice consistently demonstrates a genuine commitment to listening to patients and making every effort to help, even when constraints on available resources sometimes limit what can be..

Immunisation appointments. No delays, courteous, welcoming and well-organised.

Unsatisfactory service experience marked by inconsistency, as appointments were not with the same healthcare provider. Complaints submitted did not receive timely responses or acknowledgement of..

We have been registered with this practice for approximately one year and have found the service to be consistently satisfactory. The reception staff are welcoming and approachable, appointment..

I asked reception to arrange an e-consult appointment request on behalf, which resulted in a 28 day wait for a telephone consultation. Result, I needed to have a face 2 face appointment, GP was..

Excellent medical professionals. I have never experienced difficulty obtaining an appointment, and the reception staff consistently provide exceptional service. The team demonstrates genuine concern..

There was a time when you could see a doctor whenever needed. Those days seem to have passed, and appointments are now difficult to come by. It appears that accessing medical professionals has..

A year ago I would have rated this practice highly. Now my experience has changed significantly. Obtaining a face to face appointment has become increasingly difficult, with waiting times extending..

I would like to express my gratitude to all those who assisted with my healthcare matter today. The level of care and speed of response were truly outstanding, and the service I received throughout..

We moved to the Sedgefield area approximately a year ago and have been extremely satisfied with the standard of care provided by the local medical practice. We have consistently been able to obtain..

After not needing to visit for quite some time, I have made several appointments this year. The entire team has provided excellent service, from the front desk staff who handle and manage incoming..