Meon Health Practice (Highlands)

It appears that only urgent appointment slots seem to be accessible, and securing one proves challenging. The telephone wait times are frustratingly long, and routine appointments appear to be..

I recognise the challenges facing the NHS, however the appointment booking service at this practice makes it unnecessarily challenging to access the care required. The staff handling calls appear..

I have been experiencing nausea for several months, during which I have undergone significant weight loss and experienced two episodes of losing consciousness that required emergency department..

If it were possible to give negative stars I would. If it were possible to change surgery I would. If you move into this catchment area DO NOT REGISTER here and stay at your old surgery instead. I..

Excellent clinical staff, but the administrative side needs improvement. The online appointment booking system is no longer available.

It appears that significant barriers exist to obtaining appointments, and while I recognise the challenging circumstances, the extended difficulties in accessing care are concerning. The practice..

Attempting to schedule an appointment has been frustrating. When trying to book a visit for my young child, I was informed that I would need to join a queue at 8am and that advance bookings are not..

Early morning slots appear to be available for walk-in patients with minor ailments. When attempting to schedule a future appointment, I found the process frustrating. Overall, I was disappointed..

The situation appears to be deteriorating. I waited in a queue with many others ahead of me for 20 minutes, during which only a couple of people were seen. I was phoning to follow up on a document I..

Extremely frustrated. The administrative processes here are deeply problematic. I waited three months for a simple document to be signed and returned. How am I expected to anticipate when I'll need..

Requests for animal-related care tend to be overlooked or patients are redirected to hospital facilities rather than receiving a response, often after extended waiting periods of several hours. This..

I recently attended an appointment regarding a physical concern that has been causing me worry, as it appears to be growing. I was given an initial assessment, but when I expressed doubt about this..

This practice has not met my expectations. I have experienced significant difficulty obtaining an appointment over an extended period. Routine non-urgent appointments do not appear to be available..

Had a wonderful experience with the nursing staff who took the time to listen to my concerns. Much appreciated!

I had a positive experience with the healthcare service I received. The clinician was prompt and responsive in providing the assistance I required, demonstrating politeness and empathy throughout...

I have been registered with this practice for four years. Throughout my time as a patient, I have not had the opportunity to see my healthcare provider in person. On each occasion I have needed an..

My wife is someone who dislikes taking up the doctor's time and is reluctant to make appointments even when unwell. Over the past 2 years she has experienced persistent neck pain, and I encouraged..

The practice overall appears to have declined following the recent change in management, with staffing levels seeming stretched, which makes it difficult to feel heard given the brief appointment..

Undoubtedly, this has become a disappointing healthcare experience in the area. I would advise reconsidering registration here. Despite being a long-term patient, I have noticed a significant..

Completely unhelpful experience. The reception staff were difficult to hear during phone calls, with background noise from other conversations making communication challenging, and calls were..