JJ

Jb J. 5 months ago • From Google

Rating

Excellent

Felt genuinely listened to about my concerns

I wouldn't usually leave a comment, but I've just seen a review that has made me want to share my own experience, which is quite different. Following a specialist consultation, towards the end of last year I decided to try to reduce some of my medication. Due to the nature of my condition I felt significant anxiety at the prospect, so I made an appointment to discuss the best way forward. I explained my concerns and the clinician listened carefully. We agreed a plan and that I would attend appointments at regular intervals, or more frequently if I needed. The practice also arranged for a member of the pharmacy team to call me weekly to make sure I was ready for the next reduction in medication and to ensure I had the correct prescription each time. I would just like to say that I'm extremely grateful for the support both the clinician and the pharmacy team member have given to me.

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