Avonside Health Centre

The newer member of the reception team causes me considerable anxiety. I find their approach unhelpful and somewhat impersonal. On three separate occasions when I've contacted reception, I've felt..

Overall, the staff at the practice are excellent. However, the appointment booking system and telephone arrangements are incredibly frustrating. Getting through to book an appointment in the morning..

The practice used to offer prompt appointment availability within a couple of days, but this has changed significantly and appointments now typically take considerably longer to secure.

All of the staff members I've encountered have been friendly and supportive. It's a wonderful practice.

I called today regarding some health concerns and the receptionist was genuinely kind and courteous, making me feel very welcomed.

This health centre is not of a good standard. The quality of care provided falls short of expectations. I would not recommend that anyone register themselves or their family members at this..

I really miss seeing this practice. I had such a positive experience with them, they are excellent. The team were incredibly supportive and compassionate when I underwent a procedure I'd been..

Keep contacting me saying I need an appointment, but whenever I call there are no available slots. It feels frustrating.

Excellent service provided for my teenage son. I was able to secure an appointment promptly following the holiday period. The receptionist who handled my call was extremely helpful and courteous.

The entire team provided exceptional care across all levels. The reception staff demonstrated attentiveness by identifying a concern with medication and arranging a same-day appointment, while the..

The reception team's approach was quite dismissive and lacked warmth. The overall customer service experience fell short of expectations, which was very disappointing.

This is a good and efficient GP practice that I'd recommend. During my time as a patient here, I have consistently been able to obtain appointments when required with my preferred clinician, and the..

Outstanding experience. The team demonstrated genuine care and provided valuable assistance.

The clinician was wonderful during today's appointment with my daughter, demonstrating great patience and giving her the time she required. Thank you.

The assistance and care provided at this practice have consistently been of an excellent standard.

The best GP practice I've been a part of. Appointments are easy to come by and the entire team is genuinely welcoming.

Our young child experienced an ear infection and received an initial antibiotic prescription that unfortunately did not resolve the issue, with infection developing in the other ear as well. When we..

The staff were not particularly helpful when I attempted to arrange an appointment. After I eventually secured an appointment following notification of my house move, I was assured that everything..

Excellent practice overall. The reception team consistently demonstrates politeness and helpfulness. The clinical staff have been outstanding during each visit, taking time to sit down and explain..

The team members are approachable and make patients feel welcome, however the appointment booking system has significant issues that are preventing people from accessing care. Those experiencing..