Glenpark and Teams Medical Practice

It's no longer possible to see a preferred healthcare provider who has been managing your care over an extended period and is familiar with your circumstances. Each appointment feels like beginning..

The clinical staff are approachable and pleasant, however the appointment booking process is quite frustrating. The most viable option appears to be submitting an online consultation, after which..

The appointment booking process is disorganised and difficult to navigate. Those with full-time employment may find it challenging to secure a routine appointment. Contacting the practice by..

Wonderful practice with a genuinely welcoming team. Definitely an improvement compared to my previous healthcare provider!

I cannot fault the service provided by the clinical and reception staff, as I have never experienced any issues. The medical professionals are willing to accommodate you during surgery hours if you..

I have experienced difficulties with prescription management on multiple occasions over the years, including instances where prescriptions appeared to contain errors resulting in unexpected charges..

I would like to highlight the exceptional support provided by a member of the reception team. While other aspects of my experience at the practice have been disappointing and concerning, this..

Excellent clinical staff members who are genuinely supportive. Appointments are scheduled promptly for genuine health concerns and the team is very helpful. Much appreciated.

The reception team at this practice are delightful and consistently provide excellent support. The clinical staff are equally impressive and deliver outstanding care.

Disappointing experience at this practice. It is difficult to reach the surgery by telephone, and when contact is made, the staff interaction lacks warmth and attentiveness. There appears to be a..

Attended an appointment this afternoon for a post-operative procedure removal following surgery. The healthcare professional was exceptionally quick and efficient, putting me at ease throughout the..

The service I have received has been excellent. I have experienced no difficulties in obtaining appointments when required, and the online system for managing repeat prescriptions is straightforward..

Excellent practice. Rang in the morning and received a telephone appointment before midday. Much appreciated!

It is very difficult to secure an appointment at this practice. When attempting an online consultation, I was instructed at the conclusion to contact the surgery by phone. Upon calling, I was then..

I've been dealing with a respiratory condition for quite some time and find myself struggling regularly with my breathing. During my recent visit, I spoke with a healthcare professional rather than..

A family member was repeatedly given the same diagnosis over a period of more than two years at this practice. Subsequent investigation revealed a different and more serious condition was..

I've had only positive experiences at this practice. The clinical staff are fantastic and consistently take patient concerns seriously, delivering effective outcomes. They demonstrate genuine..

I wanted to leave a positive review that acknowledges the difficulties all GP centres are currently experiencing. When you do manage to reach the reception team, they are helpful and considerate,..

Received a voicemail during work hours. Attempted to return the call multiple times over the following hour but was unable to get through, as the system kept directing me to try again later. This..

I felt well supported during my late husband's illness. I particularly appreciated the thoughtful phone call and condolence card that were sent to me.