West4GPs

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I have been attending this practice for nearly five decades, and I can say it has been outstanding throughout. The reception team consistently demonstrates excellence and makes genuine efforts to..

I have been attending this practice for nearly 15 years. Throughout various health challenges including viral illnesses and chronic conditions, as well as during recent global health crises, the..

I experienced a concerning interaction with a member of the reception team who I felt was dismissive and unhelpful during a phone call. The manner in which I was spoken to felt disrespectful, and I..

Visited for a routine health assessment and blood work. The service provided was satisfactory.

I have never encountered a medical practice operated in such a disorganised manner. The level of communication falls significantly short of expectations. While the clinical staff themselves are..

The practice maintains excellent cleanliness standards and the team proved to be very supportive. However, the absence of air-conditioning in the facility resulted in a slightly reduced rating.

I have been in bed with temperature of 39.5 for 4 days when I was given an emergency appointment. My temperature goes down when take paracetamol. The appointment was 2 hours after taking tablets. As..

I submitted an inquiry form to the practice and received a call back from a clinician the same morning. The clinician was friendly, supportive and attentive to my concerns—I was able to access..

This has been the most disappointing practice experience I have encountered in London. The reception team appears unresponsive and calls frequently go unanswered. After relocating to a new area, I..

My experience at this practice fell short of the positive feedback I had read beforehand. After completing a registration form based on these recommendations, I was asked by the receptionist to..

This practice is exceptional. On every occasion I have received exceptional care from every clinician I have encountered. They have always been able to provide an appointment on the day when needed...

The individual who answered the emergency line was dismissive and displayed an unhelpful demeanor. I have been attempting to secure an appointment for an extended period regarding a longstanding..

The clinical staff are excellent, however the reception team could be significantly improved. There appears to be inconsistency in the information provided, and some interactions feel rushed and..

I wanted to express that whenever I needed to arrange an appointment or speak with a clinician at West4GP, the team was responsive, courteous and genuinely supportive. Additionally, I am very..

I was expecting a call from the practice today but did not receive one. When I attempted to contact them for an update, I was informed that the clinician had already left, having apparently..

Our family has been registered with this practice for three decades. Throughout that time, various clinicians at the surgery have supported us through different health matters. We have consistently..

I had a very negative experience at this practice. My child presented with a skin rash and back pain, and I felt the clinician lacked understanding of the symptoms. The initial phone interaction was..

The service provided fell short of expectations, with staff appearing to lack adequate knowledge and offering limited assistance. I would recommend considering alternative options.

The clinician at this practice has made a real difference in how I manage my health, and I feel I am in safe hands. Their dedication and support has been outstanding. I feel heard and supported..