Skerne Medical Group

I am very upset and feel disrespected by what has happened. My carer informed me that my pain relief has been reduced following a medication review that I was not aware was taking place. Rather than..

Highly organised and streamlined!!

I recently joined my new local medical practice after moving house and have been very satisfied with my experience so far. I have some ongoing health conditions alongside several new health concerns..

Excellent care provided. The staff demonstrated courtesy and helpfulness throughout the appointment booking process, and it was evident they take genuine interest in supporting their patients.

I called early to arrange a telephone consultation for my elderly relative to discuss pain management. The clinician who called back was helpful and provided sound guidance. I recognise that while..

Was offered an appointment several weeks away for my young child, as it was not classified as an urgent matter. Found this response frustrating given the circumstances.

I have been requesting a blood test for approximately eighteen months without success. The practice has repeatedly delayed or declined the request, stating it is unnecessary. Given my ongoing..

I have been very disappointed with this practice. We have been registered here for many years, and recently, following changes to our family circumstances, we were informed that we would need to..

I appreciate the care provided by all staff members across the practice locations since becoming a patient three years ago. Appointments across various departments have been welcoming and..

I attended an appointment to discuss my medication management and was informed that changes would be made to my insulin regimen. I expressed that I was satisfied with my current medication and did..

The practice tends to dismiss concerns rather than address them thoroughly.

A year ago I would have rated this practice highly. Now my experience has changed significantly. Obtaining a face to face appointment has become increasingly difficult, with waiting times extending..

We have been registered with this practice for approximately one year and have found the service to be consistently satisfactory. The reception staff are welcoming and approachable, appointment..

I had my blood pressure checked privately and was advised to seek further evaluation from my GP practice due to elevated readings. When I attempted to book an appointment by calling early in the..

The practice would benefit from increased resources, particularly regarding clinical staff. The medical professionals themselves provide excellent care when appointments can be secured. However, the..

I have been seeking help for three months regarding chest discomfort, a sensation of heaviness, heart palpitations and irregular heartbeats. I have submitted numerous online consultations following..

We moved to the Sedgefield area approximately a year ago and have been extremely satisfied with the standard of care provided by the local medical practice. We have consistently been able to obtain..

I was unable to secure even a brief phone consultation. This feels like a significant shortfall in service provision, particularly considering that individuals with more pressing health concerns may..

The reception team at the surgery is always lovely and helpful, consistently going the extra mile to provide assistance and kindness. The nursing staff are equally pleasant and professional. Thank..

It is difficult to obtain an appointment at a time that suits your needs.