Walnut Tree Health Centre

An appointment was offered three weeks in the future. This timeframe felt inappropriate given the new health concern that was causing worry and impacting my work capacity. I was informed that no..

Registered with the practice a couple of years ago following a local relocation, and have had a positive experience overall. The team has consistently demonstrated courtesy and support during..

The practice does not offer same-day appointments even when calling at the earliest opportunity. Booking appointments in advance involves a lengthy waiting period. There is an emphasis on using..

It is difficult to secure an appointment at this practice. Other clinics do not appear to have the same level of difficulty, or at least not to this extent. The booking system requires calling early..

The team members are very approachable, though the practice's technology systems don't reflect their quality.

I have recently registered with this practice and I cannot adequately convey how satisfied I am with the standard of care provided. Appointments have been readily available through the online..

The clinical team has been very kind to us and has helped us through a difficult time. They have provided us with solutions and helped us with quick referrals to hospital services as well.

My child had a health concern requiring urgent attention, but was unable to obtain a timely appointment through the usual channels. When directed to contact the out-of-hours service, the surgery..

Outstanding level of service provided The team here are exceptionally welcoming and approachable I have been attending this practice for more than two years and have consistently received..

Attempting to reach the practice during early morning hours resulted in a lengthy wait of approximately 40 minutes before being advised to contact them again the following day, as telephone..

I have consistently experienced outstanding care from the clinical staff, who have demonstrated genuine compassion and kindness throughout my interactions. The booking system has undergone..

Attempting to reach the practice by telephone to arrange an appointment for my child proved difficult, as selecting what appeared to be the correct option did not result in a successful connection...

Extremely disappointing experience, consistently frustrating whenever I attempt to visit. Called the previous day and was informed that no further appointments were available that day, with..

This GP practice has not met my expectations since relocating to the area. Unfortunately, it is the surgery assigned to my postcode. I attempted to book an appointment by calling at opening time on..

I would like to express my gratitude to the excellent team at Walnut Tree Health Centre. The clinical staff member who has provided consistent support with my ongoing health concern over the past..

Disappointing experience. The concerns raised in other reviews are valid. Extended waiting periods, inattentive service, significant staffing constraints and prolonged resolution times make it..

Extremely poor - even one star feels generous. Accessing appointments is incredibly challenging; there's always a frantic scramble at opening time only to be informed that slots are unavailable and..

⭐️⭐️Poorest medical facility experience⭐️⭐️

I am unable to provide a negative rating lower than one star, which reflects my experience at this facility. I manage a chronic illness affecting multiple organ systems and had run out of..

Excellent practice with a wonderful team throughout. The online consultation system functions really well. Have consistently had positive experiences here 👍