Walker Medical Group

Called today regarding a prescription matter for a family member who has recently undergone a procedure. Was informed that no one was available to assist and was directed to contact an alternative..

The service felt more relaxed than proactive.

I was expecting to receive a telephone call to arrange an urgent appointment after being advised by a healthcare professional at a walk-in centre to make contact with the surgery. However, the call..

I feel the clinical staff would benefit from additional training in supporting patients with disabilities and neurodivergence. During my visit, I didn't feel my needs were properly understood or..

I have consistently had positive experiences at this practice, whether attending in person or calling for advice. The clinical staff are excellent and genuinely take the time to understand your..

I attended my appointment but experienced a significant delay. Initially, I was called into a consultation room by a staff member who realised they had selected the wrong patient from the system...

The practice lacks clear communication regarding medication management and appears willing to leave patients without adequate supply or reduced dosages. When I contacted them, the staff member was..

It's not a bad practice overall, but securing an appointment can be challenging. There are a few clinicians who provide good care, while others tend to rely heavily on medication without much..

Have been attending this practice for over thirty years and while there are occasional issues, overall the staff provide excellent care. I have received outstanding service from the clinical team..

Excellent team members, quality care provided, and efficient scheduling for appointments.

The phone lines are difficult to get through on.

The reception staff displayed extremely poor manners and unprofessional behaviour. I had called approximately a week prior and received an appointment with a clinician. When I rang back today..

I always find this practice to be excellent. Of course they are busy but so is every medical facility. I manage a chronic skin condition so I normally just book in a quick call with a clinician who..

I needed mental health support and was offered an appointment by phone several weeks away. I found the waiting time frustrating and felt let down by the delay in receiving care.

The practice provided no meaningful support or consideration for my needs, and when I attempted to ask questions, I felt treated with significant disrespect by the team.

I recently visited my GP regarding ongoing sinus difficulties that have persisted for quite some time. I requested an MRI scan to investigate what appears to be airway obstruction when lying down,..

The appointment scheduling system could be improved.

I have been attending this practice for many decades, and regrettably it no longer maintains the standard it once did. I encountered difficulties when attempting to update my online repeat..

I have always had a positive experience at this practice. The team members are welcoming and approachable, and the clinical staff provide good care.

I've consistently had positive interactions with both the clinical and administrative teams, and my visits have been pleasant overall. There are occasions when waiting times extend longer than..