The Exchange Surgery
one year ago HG
Hemal G. one year ago • From Google
Excellent
I encountered a GP who demonstrated thoughtful and capable practice. Their ability to balance medical knowledge with clear communication and genuine empathy made a meaningful difference in how supported and understood I felt as a patient. What particularly stood out was their professionalism — whether offering timely advice, writing letters that considered both clinical needs and organisational realities, or listening with care. This was a GP who knew how to advocate for patients appropriately, which felt like a rare quality. The wider team at the practice has also consistently been helpful, responsive, and respectful — it's a practice that clearly takes patient experience seriously. I would recommend this practice to anyone looking for a GP who brings both clarity and compassion to their work.
Dear Hemal, thank you so much for your kind words about Dr Knight and the team. It’s lovely to hear how well supported you’ve felt and that his approach has made such a difference for you. I’ll make sure he and the team see your comments — I know they’ll really appreciate them.
Paddy B.