JJ

Janet J. one year ago • From Google

Rating

Excellent

Felt genuinely listened to as a person

I am delighted to report that this medical practice and its clinical team demonstrate genuine care and consideration for all their patients. I felt reassured from the outset and my concerns were truly heard. The clinician took time to understand me as an individual, showing interest in my overall wellbeing rather than focusing solely on my presenting issues. The staff member who saw me was knowledgeable and professionally competent, yet also possessed a warm manner and sense of humour that helped me feel at ease. Had I been unaware of their training status, I would not have suspected it at all. The senior clinician who conducted the follow-up assessment was equally impressive, bringing both professionalism and a reassuring demeanor to the appointment. I am very satisfied with my experience overall. Having previously attended a different clinic where I felt a lack of confidence in the care provided, where the atmosphere seemed dismissive of patients' health concerns, and where I did not feel adequately listened to, this experience represents a marked and welcome contrast. I am genuinely grateful for the standard of care I have received here. This practice has been a refreshing and positive change.

Bingley Medical Practice

one year ago

This is fantastic to hear of your positive experience - many thanks for sharing it. It is also true that we are a large training Practice, and we are grateful you were willing to be seen be a student in training, before the GP then did their review. This experience is crucial to help train the next generation of clinicians. Thanks again.

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