Lion Health

I received a referral through my GP to speak with a specialist in a particular area of healthcare. The healthcare professional called me at the scheduled time, gave me their full attention, provided..

I have consistently had a positive experience with this practice and have never had difficulty obtaining an appointment. I completed the registration form in the morning and received a call back..

The reception team came across as unwelcoming and seemed reluctant to help arrange medical appointments, instead suggesting I should attempt to identify my own health concerns. I found it..

I have been associated with this practice across several periods spanning many decades. While I have frequently encountered complaints regarding service quality and appointment availability, I felt..

Unhelpful reception staff I have been attempting to arrange an appointment for approximately five months concerning a healthcare matter. When I eventually secured an appointment after a..

Why schedule an appointment for a flu vaccination if you still have to wait in the queue for 30 minutes? This was a disappointing experience.

I found the service to be unhelpful.

I am very satisfied with this practice as my GP, and specialists at the local hospital have expressed positive regard for the clinicians here and consider their input seriously. The healthcare team..

I would strongly advise caution before seeking care at this practice. When I contacted them regarding my child's ongoing ear concerns, I was advised to ring back if symptoms persisted. Upon..

I'm unsure about my current healthcare provider following recent staff changes at the practice. Several clinicians I previously saw are no longer available, and I'm uncertain who now has continuity..

I was seen by a healthcare professional in a physician associate role today, and they provided excellent care. They were able to quickly identify my respiratory condition. In my opinion, expanding..

This practice has significant issues with its administrative processes and procedures. The bureaucratic approach feels excessive and counterproductive, and the staff interactions fell short of..

Repeated appointments without proper assessment? Important information that should be forwarded for specialist referrals not being communicated? Needing to repeat the entire process multiple times..

Disappointed with the level of care received. There were concerns about follow-up procedures not being completed as expected, and the guidance provided did not meet expectations. The overall..

I would give a lower rating if possible. My young child had an eye infection. The practice was unwilling to arrange an appointment for several days. Repeated requests for a consultation were either..

When calling at the start of the day, the line is either busy or indicates a lengthy wait in the queue. It seems unusual that this occurs during opening hours and suggests there is room for..

A family member and I visited the practice together on a recent Thursday afternoon. While the overall service at this practice has been disappointing for some time, we had an exceptionally positive..

The team here are wonderful and genuinely caring, doing their best to manage challenging circumstances. The clinical staff and front desk personnel alike demonstrate professionalism and kindness in..

I would rate this lower if possible. Attempting to secure an appointment feels futile. I have not been able to visit the practice in years. The standard guidance I receive is consistently to visit a..

I only have 1 star because zero wasn't available. This medical facility is quite possibly the worst service in any industry or sector I have ever experienced. There is no customer service at all,..