Netherfield House Surgery
Ian D. 5 years ago • From Google
Excellent
Felt genuinely listened to during appointment
This review relates to my experience with my GP at the surgery. They are very considerate and take time with consultations rather than hurrying through assessments. They ask questions in a clear and accessible manner and genuinely listens to what patients have to say, which is an approach that other healthcare professionals could benefit from adopting.
I felt the consultation lacked adequate interpersonal skills and appeared rushed. I had hoped to discuss pain management options for my ongoing back issue, but instead was referred to the pharmacy..
Netherfield House Surgery
keith b.
The appointment was straightforward and pleasant, with friendly and welcoming healthcare professionals throughout.
Netherfield House Surgery
William B.
A healthcare professional attended my home visit and was absolutely excellent. They were extremely friendly and very professional, and their guidance regarding my health concern was extremely..
Netherfield House Surgery
Maurice A.
Have not experienced any issues, the service has consistently been excellent regarding scheduling and referral processes.
Netherfield House Surgery
Margaret H.
Brilliant clinical staff at this practice.
Netherfield House Surgery
Julie B.
I'm dissatisfied with this practice. Not only has the main entrance been inaccessible for an extended period, but accessing appointments with a clinician is problematic. Even when experiencing..
Netherfield House Surgery
Stephen D.
I attempted to contact the practice from early afternoon when they were meant to be available following their lunch break, but the voicemail message indicated the line was still closed. It seems..
Netherfield House Surgery
J H.
I appreciate the support provided by the team at this practice. The staff members are consistently helpful and demonstrate a willingness to provide excellent care. This is a well-run facility.
Netherfield House Surgery
Tom C.
The medical team, nursing staff, and reception personnel were all excellent. They demonstrated politeness and efficiency throughout.
Netherfield House Surgery
Rach R.
I am giving a 3 star because I've had really negative, unhelpful experiences with 2 of the GPs and a locum at this practice. However, I saw a lovely clinician several weeks ago and another clinician..
Netherfield House Surgery
T0m T.
It takes approximately six weeks to get through on the phone, and even then there is a risk of being disconnected. The surgery feels poorly managed in this regard.
Netherfield House Surgery
Julie P.
I have nothing but praise for this GP practice. There is consistently good availability when booking appointments. The care provided demonstrates complete understanding and support.
Netherfield House Surgery
zoe B.
I have no complaints about this practice. The reception team are friendly and provide excellent assistance. The clinical staff are outstanding, and the doctors are easy to speak with, comprehensive..
Netherfield House Surgery
Elliot E.
I have numerous concerns about the care my father has received. He has required hospital admission multiple times, which I believe resulted from clinical decisions I consider inappropriate. This led..
Netherfield House Surgery
Judith M.
My daughter has complex medical needs requiring both long term and urgent care. I find the reception staff to be extremely helpful in every way. The clinicians are excellent. I'd like to pay a..
Netherfield House Surgery
Bernadette R.
The clinician is highly experienced and consistently dedicates time to fully understanding patient concerns. Appointments occasionally run slightly behind schedule due to the thoroughness of the..
Netherfield House Surgery
Cady A.
I have been attending this practice for quite some time before relocating to a different one, and what a difference it has made. THIS PRACTICE IS WONDERFUL THE STAFF TRULY GO THE EXTRA MILE TO..
Netherfield House Surgery
Richard G.
Disappointing experience, I'm surprised the practice hasn't faced more serious consequences for their service standards.
Netherfield House Surgery
Lily B.
I felt deeply upset by my recent appointment and left in tears. I was made to feel judged for seeking medical advice about what I believed to be a skin concern on my child's scalp. The clinician..
Netherfield House Surgery
Barry P.
I decided to leave this practice because they have been operating behind closed doors for approximately 18 months. During a period when medical support was genuinely needed, the practice remained..
Netherfield House Surgery
Phil M.