MK

Mar K. 23 days ago • From Google

Rating

Excellent

Felt genuinely listened to during difficult time

During a recent appointment, I attended at one of the lowest points in my life and received treatment characterised by genuine compassion and a truly holistic approach to my care. The clinician was professional, kind, caring, and compassionate throughout. As someone working in healthcare myself, I fully understand the time pressures and constraints that healthcare professionals face when seeing patients. However, at no point during my appointment did I feel rushed or as though the clinician was eager to move on to the next patient. In fact, I found myself feeling guilty that I might have been taking up too much of their time because they listened so attentively and never made me feel like a burden. This clinician is a tremendous credit to the practice. The care, empathy, and respect shown to me made an enormous difference at a time when I needed it most. I am grateful for the outstanding work they do for their patients.

Other reviews for The Willesden Medical Centre