ZL

Zoe L. 4 years ago • From Google

Rating

Excellent

Felt genuinely listened to during my visit

I must say, I recently had a blood test with a truly excellent healthcare professional. I was anxious and talkative, as I was attending for a delicate matter, and they were remarkably compassionate and efficient throughout. The procedure itself was completed very quickly and was handled with great skill, and they took time to address my concerns, provide me with comprehensive information, and demonstrate sensitivity, reassurance and kindness. Since people tend to voice their criticisms about general practice, I felt it was important to highlight this particularly positive experience.

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