HB

Hilary B. 2 years ago • From Google

Rating

Excellent

Felt genuinely reassured during a worrying health moment

I cannot speak too highly of the paramedic at this practice. Two weeks ago I came to the surgery with a health concern, which at the time I didn't realise was as serious as it was. I quickly became scared and anxious but the staff member was lovely, going above and beyond to reassure me and put me at ease. They explained everything to me and my daughter clearly and made me feel safe and looked after. In a scary situation, their gentle caring bedside manner made us all feel much more relaxed and less frightened. I am so grateful to them.

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