Jubilee Gardens Medical Centre

I attended the surgery with concerns about knee discomfort and was seen by a clinician with expertise in musculoskeletal conditions. Following a comprehensive assessment, a diagnosis was provided..

The healthcare professional I saw was very supportive regarding my back concerns. They demonstrated kindness and friendliness throughout my visits, and maintained a positive attitude which was..

I have had a very disappointing experience at this practice. The communication has been poor and I felt my concerns were not properly heard or addressed. Since registering here, my health has not..

The reception staff were unhelpful, particularly when I enquired about my scheduled appointment. I found the registration process at this practice to be unsatisfactory overall.

Friendly healthcare professional with a pleasant demeanor, and the reception staff were equally welcoming :)

The reception staff could be more helpful, and the overall management of the practice appears to need significant improvement.

The telephone communication at this practice was disappointing, with staff appearing dismissive and interrupting during conversations. The overall approach to patient interaction felt lacking in..

The reception staff fell significantly short of expectations.

I find this practice deeply frustrating and would struggle to recommend it. When family members need medical attention, I feel anxious about contacting this surgery as I worry the experience will be..

Extremely frustrating experience. Every time I've called at 8am, the automated message indicates I'm beyond position 30 in the queue. After waiting approximately an hour, the message remains..

The physiotherapist provided excellent care during my second appointment, with everything proceeding smoothly and proving very beneficial.

This surgery provides good care. The clinical staff are brilliant and caring, offering thoughtful patient support. The reception team are wonderful, consistently helpful and polite. The overall team..

The staff came across as quite abrupt and dismissive during my interactions. Appointments felt hurried, and there was a sense of being rushed through the process. Additionally, I felt the..

The healthcare professional I saw was extremely helpful in addressing my knee discomfort. I had previously experienced an issue with my arm, which was also resolved in a timely manner.

I am writing to lodge a complaint regarding my experience with the telephone reception service. During a recent call, I was speaking with a member of the reception team who was requesting..

The reception area appeared disorganised and unclean, with an unpleasant smell present. The staff members were not welcoming or approachable.

I have been seen on a couple of occasions for my leg discomfort and found the clinician to be exceptionally compassionate in their approach. They took time to listen carefully to my concerns and..

I recently switched to this practice after leaving my previous GP, where I felt the care provided was inadequate. I had scheduled an appointment for late morning and received a call in the late..

Extremely disappointing experience. Contacted the administrative team and encountered a lengthy wait time in the queue. Found the situation quite frustrating.

The reception staff were unhelpful and dismissive. They appeared to lack understanding of their role. The clinical staff also seemed rushed and unwilling to engage in meaningful conversation during..