The Loughton Surgery

I am no longer registered with this practice, but I was previously a patient and feel my experience is worth sharing for others to consider. I would encourage this practice to reflect on feedback..

I am genuinely struggling to express my frustration. I have been experiencing chest discomfort for the past two weeks. Despite attending the emergency department multiple times within a single..

The reception team continues to demonstrate professionalism, friendliness and helpfulness. The clinical staff are attentive, dependable and demonstrate strong knowledge in their approach to patient..

I feel very fortunate to have access to such an excellent local practice. The front desk staff are welcoming and well-organised. The clinicians are compassionate and genuinely attentive, ensuring..

I have been registered with this practice for over a decade. Whenever I have required an appointment, I have consistently been able to obtain one. The clinical staff have demonstrated genuine..

EXCELLENT SURGERY To put it simply. Great clinical staff and receptionists, a credit to the NHS. Always able to get an appointment and very friendly staff members, with amazing attention to detail.

A wonderful practice with exceptionally thorough clinicians. They demonstrate excellent skills when working with younger patients.

The reception team provided a welcoming and efficient service. During the consultation, I felt heard and given adequate time without feeling hurried. I feel fortunate to have access to this practice.

My experience with the healthcare professional was very supportive and compassionate. They recommended various tools and methods for me to try to improve my life.

Always supportive and making genuine efforts!!! Providing excellent care for my child on multiple occasions during challenging periods for me! The finest healthcare professionals in the area! ❤️..

I had a positive consultation experience. The clinician demonstrated kindness and patience while addressing my multiple and complex health concerns. I felt genuinely listened to, which was..

Extremely dissatisfied. Have left multiple times without receiving assistance. Struggled to obtain necessary medications. Unable to secure appointments consistently. The telephone system is..

I have been consistently impressed by every interaction I have had with members of your team, including receptionists and clinicians. Your reception team are pleasant, friendly and helpful and I..

I believe the care I have received, particularly during my most recent appointments, has been outstanding at this practice. Having been a patient here for over two decades, I can genuinely say how..

Excellent medical practice. The team members are exceptionally welcoming and responsive, and the premises are consistently maintained to a high standard. It's an efficiently managed facility that..

The healthcare professional I saw was excellent.

I'm very grateful for being able to get a prompt appointment when I attended with ear discomfort! Beyond this occasion, the entire team at the practice consistently demonstrates kindness and..

Excellent service from the clinician who took the time to ask me lots of questions before reaching any conclusions. The reception staff were also very helpful and professional.

I appreciate the sincere help and support I received during my visit.

The clinician I saw was a complete breath of fresh air. They were able to answer my questions and concerns, demonstrated knowledge and kept up to date with relevant health matters, showed genuine..