Glenlyn Medical Centre

The practice uses an external call handling service rather than managing phone lines directly. To arrange an appointment, patients must complete an online form. After submitting one on a Wednesday..

I would rate this practice much lower if possible. Not recommended. Unable to secure an appointment when needed for a poorly family member. Had to resort to private healthcare instead. Very..

Extremely unsatisfactory experience and quite frustrating. The communication systems appear to be malfunctioning, making it difficult to access services. I believe this practice requires significant..

The GP I saw demonstrated excellent clinical knowledge and professionalism. It was evident from our initial conversation that my medical background had been thoroughly reviewed, and a thoughtful..

I had a very positive experience at this practice.

The clinician was extremely supportive and took time to understand my worries, arranging all the necessary follow-up investigations.

The new automated telephone system has proven to be quite problematic. It is difficult to reach the reception team for straightforward queries. Messages left through the automated system rarely..

The standard of care, service and attention provided was disappointing. This has been the least satisfactory GP practice I have experienced.

During my initial appointment, the clinician demonstrated a friendly demeanor, attentive listening skills, and genuine compassion regarding my circumstances. Should I require future appointments, I..

The reception team displayed a dismissive attitude during my telephone call, and the line was disconnected while I was speaking. I was attempting to arrange an appointment following a recent..

I was not satisfied with my experience at this general practice and would not recommend returning.

The healthcare professional I saw today was exceptionally supportive in addressing my concerns about medication access. I'm very grateful for their assistance.

I had an excellent experience at my appointment. The clinician was incredibly professional, took the time to listen to all my concerns, and explained everything clearly. It's rare to find a..

I appreciate that others may have different experiences, but I wanted to mention that I've consistently found the team here to be approachable and welcoming. I'm particularly grateful that the..

Disappointing experience at this general practice. Unable to secure an appointment at any available time.

Why are patients being directed elsewhere when this location is the closest option for many of us? The practice appears to be reducing services and accessibility here. Are there plans to relocate or..

Attempted to schedule a telephone consultation regarding a health concern. The earliest available slot was approximately two weeks away. Questioned whether the practice was particularly stretched,..

An appealing facility with a welcoming atmosphere, offering ample seating and convenient lift access to upper floors.

The clinician I saw was genuinely pleasant and among the finest healthcare professionals I have encountered. They demonstrated kindness, understanding, and genuine support throughout my visit.

I would greatly appreciate it if the exceptionally supportive and approachable member of the reception team could share their extensive knowledge and excellent patient rapport with their colleagues...