Acklam Medical Centre

Attended the surgery on Friday and was seen by a member of staff who demonstrated professionalism and attentiveness, which I found appreciated.

Felt heard and understood, with a thoughtful, evidence-based approach to addressing my concerns. The clinician took the initiative to follow up on a matter I had raised previously without needing to..

Excellent and thorough consultation with the healthcare professional. They answered all my questions clearly and we communicated well together. Very professional approach.

First time attending this practice after moving from a different medical centre. Very pleased with my experience. Had an appointment with a friendly clinician. Then received a vaccination and blood..

Attended an appointment where my medications were reviewed comprehensively, including guidance on proper administration to achieve optimal results. I was encouraged to ask questions throughout, and..

Attended for a vaccination appointment and was seen by a healthcare professional immediately upon arrival with no delay. Much appreciated.

Had my respiratory health review today and was treated with respect and kindness throughout. I wasn't rushed during the appointment and felt genuinely listened to regarding everything I wanted to..

The staff member was lovely! I can't fault them at all, they completely put me at ease. We need more staff like them.

I have been under the care of my GP for a long time and although I hadn't seen them recently, I was pleased to discover they would be seeing me at my last appointment. Based on my past experiences,..

I have recently been undergoing medical tests under the care of the practice. I cannot fault the attention I have received, how promptly I have been seen, or how thoroughly the results have been..

I was seen at the scheduled time and the healthcare professional demonstrated professionalism and provided helpful assistance.

I experienced a deeply frustrating encounter with the customer service at this establishment. The receptionists displayed a remarkable lack of attentiveness and exhibited an unpleasant demeanor..

The consultation was very good, with sufficient time devoted to understanding my concerns, and the clinician demonstrated both expertise and a welcoming manner.

The healthcare professional I saw was friendly, helpful, knowledgeable, professional and a pleasure to deal with.

Positive experience that provided valuable insights, with hopes to commence the initiative at the earliest opportunity to implement beneficial improvements.

The clinician has been excellent in our dealings with them. They have been extremely attentive and caring when helping my relative with recent health matters. They seem like a genuinely caring and..

It appears this medical practice is actively trying to create a barrier between themselves and their patients by implementing E-Consult and employing receptionists with poor phone etiquette, often..

Accessing this GP practice is an absolute nightmare. The eConsult system is a complete waste of time, as they simply instruct you to call back. When you do, you're trapped in an endless queue. Once..

I recently visited for my seasonal flu vaccination and found the appointment to be exceptionally well-organised and efficient. I was very pleased with the standard of service provided, and I..

I had an appointment with a clinician who was very helpful and gave me the confidence to discuss my concerns. They were very supportive and ready to listen. A lovely experience, thank you so much 🥰