Fellview Healthcare

Unable to provide a lower rating, so giving a 1. The experience fell short of expectations regarding patient care, with difficulties in making contact and securing appointments. A complaint was..

My family member experienced a serious health event a few weeks ago and has been waiting for a clinical callback to discuss necessary medication. There were issues with contact details being..

I found the reception experience quite disappointing. The receptionist's manner came across as unwelcoming and defensive without apparent reason. When I phoned to request a callback due to..

This practice has provided a disappointing experience regarding appointment availability and the overall approach to patient care.

If I could give zero stars I would. I've attempted to book appointments multiple times and have consistently been informed that there are no available slots. Even reaching someone to discuss this..

Honestly, this practice is extremely frustrating. I made numerous attempts to get through, spending considerable time on hold, then found myself in a lengthy queue before eventually reaching..

My experience with the healthcare services at both locations has been deeply disappointing. I felt that the clinical staff did not prioritise patient wellbeing and rushed through consultations...

Excellent healthcare professional

I attended the surgery today and encountered what I felt was an extremely poor level of service. While I recognise that staff work under considerable strain and pressure, I was taken aback by what I..

Visited the practice yesterday and had no difficulty arranging an appointment. When I arrived, there was no wait. The healthcare professional I saw was excellent, as has been the case on previous..

I appreciate the excellent assistance I received from the reception team today. Thank you for your helpful support.

Outstanding experience - I called and was able to secure an appointment on the same day.

I received a text message from the surgery asking me to book an appointment, so I called at the opening time. Unfortunately, I was informed that there were many callers ahead of me in the queue...

I have experienced significant difficulties obtaining appointments at this practice. On one occasion, I attempted to book an appointment through multiple calls but was unable to reach anyone...

I'm not typically one to criticise the health service, but when someone close experiences a difficult situation, it feels important to speak up. A family member who wishes to remain anonymous..