SM

Sonnie M. one year ago • From Google

Rating

Bad

Felt judged rather than listened to during appointment

I attended my appointment due to pain in my right foot affecting my big toe. During the consultation, I felt judged based on assumptions about my lifestyle, and the clinician asked if I required additional support. I left without receiving a resolution to my concern. The clinician's demeanor and head shaking made me feel uncomfortable, and I felt that my pain was being attributed to factors the clinician had assumed about me rather than being properly investigated. I was disappointed with the outcome and would prefer not to return unless absolutely necessary. I worry that delaying proper treatment now may lead to more serious complications requiring urgent intervention in the future.

The Forum Health Centre

one year ago

Dear Sonnie M We are sorry to hear of your experiences for the first time from a Google review. If you would like to discuss your concerns with a member of the management team could you please email us with as much detail as possible to [email protected]

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