The Forum Health Centre
one year agoSonnie M. one year ago • From Google
Bad
Felt judged rather than listened to during appointment
I attended my appointment due to pain in my right foot affecting my big toe. During the consultation, I felt judged based on assumptions about my lifestyle, and the clinician asked if I required additional support. I left without receiving a resolution to my concern. The clinician's demeanor and head shaking made me feel uncomfortable, and I felt that my pain was being attributed to factors the clinician had assumed about me rather than being properly investigated. I was disappointed with the outcome and would prefer not to return unless absolutely necessary. I worry that delaying proper treatment now may lead to more serious complications requiring urgent intervention in the future.
The Forum Health Centre
one year agoDear Sonnie M We are sorry to hear of your experiences for the first time from a Google review. If you would like to discuss your concerns with a member of the management team could you please email us with as much detail as possible to [email protected]
I recently had some interactions with the practice staff regarding administrative documentation for a family member. The team provided an efficient and professional service throughout. Excellent..
The Forum Health Centre
Bryan N.
The facility lacks accessible entrance provisions for wheelchair users.
The Forum Health Centre
Sherry F.
I was appreciative of the patience demonstrated and the compassionate approach taken by the staff members when responding to my concerns. A timely and supportive telephone consultation was promptly..
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Elaine R.
The healthcare professional provided excellent service, arranging comprehensive testing and organising a subsequent appointment to discuss the findings and monitor progress. Constructive feedback..
The Forum Health Centre
Julie L.
I am a patient at the health centre, along with my family members who are also registered there. The care and support that we have all received is exceptional, coming from the clinical staff,..
The Forum Health Centre
Paul M.
I appreciate the assistance provided in gathering the medical documentation needed for my private health insurance application. I was especially grateful for the prompt delivery of the physical copy..
The Forum Health Centre
Pixie B.
Attended a weekend appointment with an excellent female clinician who demonstrated professionalism throughout. It was particularly convenient to access GP services outside standard weekday hours,..
The Forum Health Centre
Rob L.
I have been managing a heart condition and upon returning from time away, I experienced some health concerns. The practice demonstrated excellent responsiveness by arranging a prompt appointment and..
The Forum Health Centre
shelly s.
The team demonstrated helpfulness and responded promptly to my needs.
The Forum Health Centre
Colin T.
I contacted the practice to inquire about a referral I had requested. I had authorized the staff to communicate with a family member on my behalf, but the receptionist declined and insisted on..
The Forum Health Centre
Gail K.
Excellent service from the team at the health centre. Thank you all for your hard work and dedication.
The Forum Health Centre
david e.
Parking is readily accessible, and the medical staff are competent and professional.
The Forum Health Centre
Amelia N.
I submitted a travel health form that was overdue and required urgent completion. I received a phone call approximately two hours later confirming that it had been processed. I was very grateful for..
The Forum Health Centre
Harmony O.
I would say there are significant variations in the quality of care between different medical practices. I am currently registered at one surgery and have been unable to secure an appointment for..
The Forum Health Centre
The P.
The care I received was unsatisfactory. A prescribed medication appeared to trigger an adverse reaction. Additionally, I presented with multiple concerns during my visit, and despite being reassured..
The Forum Health Centre
Viv E.
The practice team have been consistently supportive throughout my visits, including those at reception and the pharmacy. I was particularly impressed by one clinician who took the time to genuinely..
The Forum Health Centre
Wendi W.
One of the practitioners at the surgery demonstrated exceptional kindness and compassion. Their patience during the appointment was wonderful and very much appreciated.
The Forum Health Centre
Ron G.
Had to wait a fortnight for an appointment with a clinician. Eventually secured an urgent care slot, though they were only able to address a single health concern during that visit. Found the..
The Forum Health Centre
Kimberley S.
I have consistently had a positive experience at this practice. The team has always managed to accommodate urgent appointments for my young family members when required. I would suggest this surgery..
The Forum Health Centre
Paul G.
Hi Paul We are naturally disappointed to receive your one star review. Whilst pleased to note that you feel we have “a couple of good doctors” it would be more helpful if you could contact us..
The Forum Health Centre
Kaiser B.