Freuchen Medical Centre

The practice frequently directs patients to a particular pharmacy rather than offering appointments, which raises concerns about the reasoning behind this approach. It seems questionable whether..

I feel compelled to share my concerns about the care I received at this medical centre, as I believe this matter warrants escalation to the relevant regulatory body. I have significant worries..

Disappointing experience overall. Booking appointments proved difficult. The reception team could be more accommodating and their manner was sometimes unwelcoming. There appeared to be a lack of..

The team here was very welcoming and approachable.

This practice has been disappointing. They schedule appointments but then frequently cancel them, and the reception team comes across as unwelcoming. It seems like the staff are not particularly..

Poor service from this practice. I requested an appointment for my child and was told that a clinician would contact us by phone. When I asked whether an in-person visit was possible, I was informed..

The care provided was delivered in a professional manner and met high standards.

I'm very pleased with my recent consultations. The clinician provided thorough explanations of my health concerns and helped me feel reassured. I have attended appointments on multiple occasions for..

The entire team at this practice has been exceptionally responsive to my healthcare requirements. Throughout my time as a patient here, I have never felt more satisfied with the level of care and..

Remarkably swift and outstanding care, particularly in how patients are managed.

A member of the reception team assisted us over the phone. They were very helpful. We appreciate their support.

This practice has made a significant positive difference to my care. I had been experiencing symptoms that were difficult to understand, and during previous visits to another surgery I felt my..

A clinician based at the medical centre has demonstrated a significant level of professional competence. My family members and I are patients there, and they have shown considerable care and concern..

The practice demonstrates good experience with younger patients. I attended several appointments for my child, and when I needed urgent care on a weekend for a persistent cough, the clinician was..

The staff member was very pleasant and provided helpful assistance.

Excellent assistance provided, with the team demonstrating considerable attentiveness throughout.

I am registered at this medical centre and have found the team to be very supportive, helpful, and professional. Since joining the practice several years ago, I have not experienced any issues and..

Recently, I requested a medication adjustment at the pharmacy to discontinue a particular treatment. I was advised that the system typically requires between one and two weeks to process such..

I had a disappointing experience at this practice. I felt the staff lacked the necessary expertise to address my concerns effectively. I was relieved to make the decision to switch to a different..

I had a very negative experience with a member of the reception team. During our interaction, I felt the staff member was dismissive and unhelpful, and I was unable to finish expressing my concerns...