Colliery Court Medical Group
Mrs D. 3 years ago • From Google
Excellent
Felt listened to and genuinely cared for
I attended my initial appointment at the surgery following my recent relocation to the area. From the moment I registered with the practice, I have been met with warmth and consideration. The clinician I saw this week demonstrated genuine care and empathy throughout our consultation. I am very pleased with my decision to join this practice.
Vaccination appointment completed successfully. The team were cheerful and welcoming, even at that early hour 😂 and one staff member in particular was exceptionally friendly and reassuring. Much..
Colliery Court Medical Group
Ian K.
Booking appointments is straightforward, and the team demonstrates professionalism and warmth. My family has been attending this practice for a considerable time and holds the standard of care in..
Colliery Court Medical Group
DC D.
The reception staff came across as unwelcoming and dismissive on multiple visits, appearing frustrated by patients attending the practice. During a recent appointment for my young child, the..
Colliery Court Medical Group
Janet T.
The staff were welcoming and approachable. It was wonderful to finally have an in-person appointment after an extended period of remote consultations. The car park had adequate spaces available.
Colliery Court Medical Group
Laura C.
I'm very pleased to be registered at this GP surgery. I found the online consultation request system straightforward to use, and I received a call the next morning to arrange my appointment. The..
Colliery Court Medical Group
Sandra H.
The team demonstrated a caring approach throughout my visit.
Colliery Court Medical Group
Michael O.
The clinicians at the practice have been helpful and take the time to listen to what patients need. Unfortunately, the other team members working at the surgery don't always demonstrate the same..
Colliery Court Medical Group
Janet G.
Having recently moved to the area and registered at this practice, I required an appointment due to a respiratory issue. I called early in the morning and was greeted by a friendly receptionist who..
Colliery Court Medical Group
Hayley P.
Would not recommend I am classified as having mobility restrictions, yet this practice has declined to provide home visits, stating they do not offer this service despite their practice management..
Colliery Court Medical Group
Vicki S.
It can be challenging to accomplish much during visits, as the scheduled appointment duration appears insufficient when presenting with multiple health concerns, as the practice seems reluctant to..
Colliery Court Medical Group
Peter o.
Have been a patient at this practice for over six decades and have never experienced such a decline in standards.
Colliery Court Medical Group
Linda C.
I would not recommend this practice. While I wish I could elaborate further, I feel unable to do so. I would advise not taking their assessments at face value and seeking a second opinion elsewhere,..
Colliery Court Medical Group
Duain S.
The practice was unhelpful when managing my ongoing prescriptions, making changes without prior communication. When I attempted to book an appointment by calling at the standard time, I was unable..
Colliery Court Medical Group
Rachel L.
The clinician was quite dismissive during my appointment, interrupting me while I was attempting to explain my concerns. I felt unheard throughout the consultation and left feeling upset and..
Colliery Court Medical Group
Mrs D.
I attended my initial appointment at the surgery following my recent relocation to the area. From the moment I registered with the practice, I have been met with warmth and consideration. The..
Colliery Court Medical Group
Elizabeth M.
Was unable to obtain assistance with a private letter request, as the practice declined without providing reasoning. Despite having the means and willingness to pay for the service, the refusal felt..
Colliery Court Medical Group
Julie P.