GC

Georgina C. 9 months ago • From Google

Rating

Excellent

Felt listened to and genuinely supported here

I wanted to share my thoughts on my experience since joining this practice. I had previously switched from another surgery because I felt undervalued and unheard, and I'm genuinely pleased I made that change. My initial appointment was with a nurse who demonstrated exceptional kindness and encouragement. Following the guidance provided, I have successfully achieved significant weight loss and improved my overall health metrics - I'm truly grateful for the straightforward yet supportive approach taken during that consultation. I've also had several appointments with a clinician here, including visits on behalf of my family member. On both occasions, I was seen promptly and received clear answers along with a structured plan, which contrasted positively with my previous experiences elsewhere. During my own recent appointment with this same clinician, I was treated with genuine respect, understanding and compassion. The consultation was comprehensive and I departed feeling assured that both my family member and I are receiving care from a trustworthy and capable team.

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