NP

Nand P. 3 years ago • From Google

Rating

Excellent

Felt listened to and never rushed here

In 2020 I switched to a different local GP surgery as my family and I were quite dissatisfied with our previous healthcare provider. Although we had reservations about making the change, we have been very pleased with our decision since then. I feel fortunate to have found a clinician who is genuinely compassionate and exceptionally knowledgeable. What particularly stands out is the amount of time taken to develop a thorough understanding of my health concerns—I never feel hurried, unlike my previous experiences. The approach involves taking time to ensure all my questions are addressed carefully, and working collaboratively to tackle health issues rather than simply prescribing solutions. Throughout my interactions, I have consistently experienced empathy and genuine care, along with a distinctive and memorable manner of communication. Overall, this has been the most competent healthcare experience I have had, and at 65 years old, I wish there were more professionals demonstrating such thoughtfulness and compassion towards patients. I am genuinely grateful for the quality of care I have received and the positive difference it has made.

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