Dr Patel's Surgery

Excellent medical practice. While scheduling an appointment can take some time, I have never felt hurried during my consultations. The clinicians allocate sufficient time to thoroughly discuss any..

I found it surprising to come across some of the feedback posted about this practice. Throughout my time as a patient here, I have consistently had a favourable experience.

I completely agree with the earlier feedback. During my appointment, I experienced a dismissive attitude and felt that my concerns were not taken seriously. The clinician suggested that if I was..

The phone interaction was unpleasant, with a hurried manner that made me feel rushed.

Five stars for the reception team. Based on my own experience, I understand this has been a source of frustration for many patients. The reception staff are simply following the procedures they..

The clinician has demonstrated considerable patience, extensive knowledge, and genuine attentiveness to my concerns. They have proven to be a valuable addition to the practice.

The medical professionals at this practice deliver comprehensive and attentive care.

The appointment booking process involved a lengthy wait time on the telephone. There was an absence of subsequent contact regarding my care, and the practice appeared to rely heavily on temporary..

A clinician at this practice is absolutely amazing. My children really enjoy seeing them. They have been quick to act during a family health emergency, and have shown care and understanding across..

The new nursing staff member is wonderful. They are friendly, caring and supportive. The receptionist was also extremely helpful. Thank you both.

I had a very negative experience during my appointment. I felt judged and uncomfortable throughout the visit, and the manner in which I was spoken to was hurtful. The non-verbal communication I..

The practice demonstrated a lack of compassion in their approach. It appeared their priorities were financially motivated rather than patient-centred. They were unwilling to provide home visits for..

I have been attending this practice since childhood and have consistently received excellent care throughout my time as a patient.

Consistently demonstrated helpfulness and courtesy throughout my visits. I have had nothing but positive experiences at this practice. I am genuinely grateful for the support provided by all members..

Attended the practice due to ongoing chest discomfort and felt the explanation provided was dismissive, with the suggestion that I simply needed to accept the situation. This came after a..

The service provided was disappointing overall. The reception staff demonstrated unhelpful and discourteous behaviour that fell short of what I would expect from a healthcare setting.

I have never attended this surgery, but I am concerned about ongoing behaviour involving a member of staff who appears to be smoking regularly on privately owned property adjacent to the practice...

Quite disappointing overall, and I would not suggest this practice to others, particularly for families with young ones.

The reception team provided excellent service and were very supportive to our family regarding prescription matters and other needs. However, securing an appointment can sometimes be challenging due..

I wanted to share my thoughts on my experience since joining this practice. I had previously switched from another surgery because I felt undervalued and unheard, and I'm genuinely pleased I made..