Zetland Medical Practice

I found the experience quite frustrating. The appointment booking system is very restrictive, as I'm unable to schedule a routine appointment in advance despite requesting this multiple times. I..

I was somewhat anxious about attending my appointment, but the staff member quickly helped me feel at ease. They explained the procedures being carried out and offered suggestions regarding minor..

Seen by a paramedic practitioner. The appointment was thorough, as has been the case with previous visits to this practitioner. They consistently ensure that follow-up care arrangements are clearly..

The healthcare professional was lovely and made me feel at ease during my appointment, which went really well.

The clinician was very attentive and supportive when discussing my options both immediately and going forward. They are a credit to the practice. The receptionist was very polite and professional.

This morning I was seen by a paramedic practitioner. They were outstanding in their practice, their knowledge and their calm, professional manner.

I was seen by the healthcare staff who conducted my blood test and the clinician with warmth, compassion and attentiveness during my visit today.

Having recently been assigned an appointment through the new booking system with a paramedic clinician, I received excellent care, a comprehensive assessment and diagnosis. Everything was explained..

I would caution against using this practice.

I was disappointed with the level of care and professionalism I experienced at this practice. I felt that patient care did not seem to be a priority, and the reception staff came across as unhelpful..

Had a really good face-to-face appointment this morning with a very pleasant and knowledgeable clinician, who took a thorough history, identified the issue and initiated a treatment plan. Very..

Excellent experience, I'm very satisfied with the service provided.

I completed a placement at this surgery during the previous year, and I cannot emphasise enough how much I valued the experience. The approach to patient care was comprehensive and conducted to a..

I have consistently been able to secure appointments for both myself and my family members, even when contacting the practice at later times. The team has consistently demonstrated a welcoming and..

I have lost confidence in this practice despite being a long-term resident of the area. When I attended the surgery in the afternoon seeking an urgent appointment, I was informed that due to the..

The clinician not only provided guidance but also genuinely heard my concerns. This matters greatly, as it made me feel like an active participant in the conversation rather than simply being..

The waiting time to see a GP was approximately one month. I was seen by a clinical associate who addressed some of my concerns and took my blood pressure. I requested blood tests through the..

I received my flu vaccination at the scheduled time and was greeted warmly by the team. The appointment went smoothly from start to finish, and I was very pleased with the quality of care provided...

I attended an appointment with a clinician who put me at ease with their professional approach. They explained my condition clearly and used helpful visual aids to illustrate the points. I was very..

Excellent service from beginning to end. My details were taken and I received a call within an hour. I spoke with a member of the clinical team and felt genuinely heard throughout the conversation...