Cambridge Medical Group

I have been a patient at this practice for over six years, and my spouse has attended for many years as well. Unfortunately, the quality of care appears to have deteriorated significantly over time...

I attended my local practice and described symptoms to the clinician, who disagreed with my self-diagnosis and suggested I contact my dentist instead. I subsequently visited an urgent care centre..

The reception team provided excellent customer service both over the phone and face-to-face. My mother was treated with courtesy and care, and felt listened to by the clinician. The only aspect I..

Extremely disappointing experience overall. The lengthy initial process combined with inadequate communication and unhelpful demeanor from the front desk team made accessing care quite challenging...

The practice was difficult to reach by telephone. My appointment was cancelled with short notice, and I was advised to contact the surgery repeatedly to reschedule. This was frustrating.

The reception team's service fell short of expectations, which led me to decide to register with a different practice.

Absolutely disappointing! We had an appointment scheduled for mid-morning and are still waiting nearly an hour later. The waiting area appears to be empty. Completely taken aback.

The reception staff's approach towards patients with disabilities was disappointing and fell short of expected standards.

There have been ongoing difficulties with how medication matters are handled, including issues with repeat prescriptions not being processed and the online system being hard to use. Contact methods..

Absolutely shocking treatment of my relative. A healthcare professional did not seem willing to help at all. It took an extremely long time to obtain a prescription, and we only managed to get one..

It is difficult to secure an appointment at this practice. The phone lines appear to go unanswered. This is quite frustrating.

I have been a patient at this practice since the early nineteen sixties. I cannot speak highly enough of my experience here. I have no complaints whatsoever, as the team has consistently been..

I am writing this review on behalf of my grandfather. I have been experiencing prolonged severe head discomfort, however following a consultation, the clinician quickly identified the underlying..

This practice falls significantly short of expectations. Securing an appointment requires attending in person at opening time, making telephone contact seem futile. The reception team's approach..

Imagine having to wake up very early on a morning when you're unwell to try to secure an urgent appointment, only to experience this difficulty repeatedly over several days with the phone line..

The nursing staff are excellent, however I have found the doctor to be unsatisfactory. I am considering switching practices.

This surgery has been disappointing. Accessing appointments requires considerable effort and persistence, and when consultations do take place, the care provided feels dismissive. Significant..

I have been a patient at this practice for over three decades and feel the standard of care has declined significantly in recent times. The practice operates with reduced medical staffing levels...

Visited the practice recently to register for the online medical system. I was warmly welcomed by a receptionist who guided me through completing a form, and I was able to register the entire family..

I am seriously considering switching to a different practice. I've been dissatisfied with my care since a clinician I was seeing left. Additionally, my partner mentioned seeing a social media post..