Northumberland Park Medical Group

Very helpful, the clinician I saw listened to all of my concerns and has assisted me. I am now having these matters investigated.

I've experienced several health concerns over the past couple of years, and the clinical team at this practice have been absolutely excellent throughout.

We have a young infant who has developed respiratory and ocular symptoms and have attempted to contact the practice daily for a fortnight without success in securing an appointment. We were informed..

I cannot express how excellent this medical team and staff are. I have experienced ongoing concerns over the past two years and the healthcare professional who has been managing my care has been..

Excellent service with approachable clinical staff and no issues to report. The only drawback is that the practice is not open at weekends, even for prescription requests.

I am finding it extremely challenging to access the login system and request repeat prescriptions through your new platform. This setup does not appear to be user-friendly for older patients who are..

The staff member I spoke with on the phone was very pleasant, and the conversation lasted approximately 20 minutes. It was appreciated that they took the time to listen and engage thoroughly. They..

Very pleased with the standard of care received. Appointments are consistently prompt, and the healthcare provider demonstrates a genuine willingness to listen and offer helpful guidance.

The appointment system feels disorganised, with the early morning booking process resembling a lottery where getting through is uncertain. This approach means people often delay seeking help until..

I have several ongoing health conditions including a respiratory disease, diabetes, and hypertension. I have been experiencing a chest complaint for approximately a week without being able to secure..

I have been registered at this practice for just over two years and I am disappointed to be leaving. As someone with specific healthcare needs, I have found it challenging being seen by different..

Excellent experience for both myself and my family member - nothing to complain about.

I had to request an appointment at reception and was seen by a clinician within just a few minutes. Since this wasn't an urgent matter, I had anticipated needing to wait until the following day, so..

I switched to this practice at the beginning of the year. My experiences at previous surgeries had not been satisfactory. However, I genuinely cannot find fault with this surgery. From the reception..

This has been my least satisfactory experience with a GP practice. I have found the reception team challenging to interact with, and during a recent visit I experienced being interrupted and..

The clinical staff I've encountered have been excellent, however the current appointment scheduling system presents significant challenges. Appointments can only be booked through a single telephone..

Having experienced various GP practices across different regions of the country, I would say this one ranks among the best I have encountered. The reception team have consistently demonstrated..

I have considerable respect for the reception team at this practice. I have been a patient here for a considerable time. However, I have found it difficult to see the particular GP I consider to be..

Contacted the practice during the afternoon seeking advice and an appointment for a family member who had recently been discharged from hospital. The receptionist suggested arranging a callback the..

I have found this GP practice to be excellent. Compared to other surgeries I have attended previously, this one stands out as superior. The team members are considerate and compassionate, and they..