Clifton Court Medical Practice

Attempting to book an appointment has proven quite challenging, as the phone lines frequently appear to be engaged. When I have managed to reach someone, I have been advised to call from 8am..

I consistently feel listened to and comfortable during my visits. I have confidence that I am receiving appropriate guidance and care from the clinician. The healthcare professional demonstrates..

My father has been a patient at this surgery for several years now, and I can say that the staff are lovely and very helpful. Most importantly, the medical professionals and nursing team are..

The nursing team were very approachable, supportive and compassionate, and the reception staff were equally pleasant and efficient. I have been a patient here for several years since relocating to..

Patients at this practice receive good care and attention.

The reception team appeared to have difficulty managing phone calls, as I experienced a lengthy wait. Despite being told the blood tests were urgent, I have not yet received my results.

I have consistently had a positive experience at this practice and have always found the team to be helpful and accommodating. While it is not always feasible to see a preferred clinician, they have..

The staff at this practice are very friendly and caring. Thank you for providing such a welcoming and professional service.

Attempting to reach the practice by telephone proves difficult, as the lines appear consistently unavailable and calls go unanswered. When appointments are eventually secured, the surgery remains..

The service provided falls significantly short of acceptable standards. Administrative processes are deeply problematic, with urgent referrals failing to materialise and routine tasks requiring..

Have attended appointments with the care co-ordinator on a couple of occasions and they have been excellent, providing substantial assistance with my current circumstances. I am very grateful for..

After reviewing several GP practices in the local area, it appears that feedback tends to highlight comparable concerns around telephone accessibility and occasional reports of staff manner, though..

The medical team was unable to provide the assistance I required. Due to restrictions affecting my health situation, I now find myself needing to seek care at the hospital instead.

Attempting to secure an appointment at this practice feels unnecessarily difficult and frustrating.

Excellent practice. Have consistently received support here. I have ongoing health concerns and the clinical team demonstrates understanding of this. Well done on maintaining these standards.

Following a telephone consultation with a member of the clinical team this morning, I felt more distressed than before the call. I am a vulnerable patient requiring additional support due to..

I had an appointment regarding an ongoing health concern. The clinician was attentive to my worries and demonstrated thoroughness throughout the consultation. All available treatment options were..

The medical professionals at this practice are wonderful, nice yet professional. Thank you very much. This surgery is among the best in the area, with kind and capable staff throughout. One..

The entire healthcare system - excellent - with communication in English - NHS services. Support for those affected by serious infectious illness - survivors of serious infectious illness.

I found it extremely frustrating to be unable to reach anyone by phone. I made multiple attempts to get through starting from early morning, but my calls went unanswered. When I went to the..