Ashburn Medical Centre

The experience at this medical centre has been frustrating. When presenting with physical symptoms including neck swelling and breathing difficulties, the initial responses focused on mental health..

The practice was not helpful with my needs.

The medical staff at this practice do not appear to provide the level of care and attention that patients deserve.

The staff at this practice are wonderful! Nothing seems to be too much trouble, and their helpful and friendly demeanor really makes me feel better when I visit them!

Seen by a member of the clinical team today for a routine screening appointment. Very caring and supportive throughout, with helpful advice provided to ensure my comfort during the procedure. My..

I contacted the practice late one afternoon requesting an appointment and was given a time for early the following week. I arranged to take time away from work and arrived several minutes before the..

Quick appointment for the vaccination. The team were friendly and accommodating despite it being a hectic time of day.

The standard of care provided is disappointing. When you request assistance with one issue, you often receive a different response than expected. The reception team appears reluctant to schedule..

The appointment experience fell short of expectations. It would have been preferable to seek care elsewhere.

Poor experience with the service provided

Attended the surgery today and saw a clinician who advised me to arrange an appointment for blood tests. I went to the reception desk and the receptionist asked if I had been seen. I explained that..

I have had a disappointing experience at this medical facility.

I experienced poor customer service at reception. I called in the morning to follow up on an administrative form related to a recent bereavement in my family. After selecting an option for..

This practice has been very disappointing. There have been ongoing issues with my visits. On a recent occasion, I received a prescription that I felt was incorrect for my infant. Today when I..

My partner and I both attended this practice. It is run entirely by women, which I appreciate. The staff all appeared to be helpful and welcoming.

This practice has not met my expectations. I felt the level of care provided was inadequate for our needs. When seeking support for a health concern, I was informed that the prescription would need..

I attempted to schedule an appointment this morning but was informed that all available slots for that day had already been allocated and advance bookings were not being accepted. I was advised to..

I have been a patient at Ashburn Medical Centre for six years and I can honestly say it is the best medical practice I have ever experienced. Throughout my time there, all members of staff, whether..

Securing an appointment at this practice has become increasingly challenging. While access has always presented difficulties, the situation has noticeably deteriorated. Telephone contact involves..

Today's appointment felt like a deeply troubling experience. If you have elderly or vulnerable family members, I would strongly recommend accompanying them to their appointments. My 85-year-old..