Primrose Surgery

I would not recommend this practice to anyone as it has been a frustrating experience. Obtaining an appointment to see a general practitioner is extremely difficult, with lengthy waiting periods..

This practice does not deserve a positive rating. Attempting to contact them by phone results in frequent disconnections. Securing an appointment at this location proves to be extremely difficult.

This practice has not met my expectations based on my experiences. Despite the passage of time since the pandemic, remote consultations remain the primary appointment option, and I find these..

I have checked and you are not registered at our Practice. If you are registered please come to the surgery and discuss the service that was provided.

I have nothing but praise for the service at this practice. I've been attending for a long time and have a preferred clinician who I see regularly due to my complex health needs. However, the other..

Best surgery by far !!! All the staff members are absolutely amazing and they go above and beyond to ensure the best possible care! The clinical team are wonderful doctors who always do their best..

I experienced worsening respiratory symptoms over the summer months and the clinician I saw listened attentively to what I was describing. They promptly prescribed appropriate preventative..

I would like to commend the entire team at this practice. They consistently demonstrate politeness and helpfulness, and they follow through on their commitments, such as returning calls when..

This practice has not met my expectations. I waited in the morning queue to secure an appointment, which was subsequently confirmed, but the scheduled consultation did not proceed as planned. I..

I had a conversation with a member of the reception team who demonstrated helpfulness and provided good support, which I appreciated.

This practice requires significant improvement. I have had a frustrating experience. I waited throughout the day for a callback that did not arrive. When I booked my appointment, I clearly requested..

This surgery has not met my expectations and I would not recommend it to others. I found the reception experience to be frustrating, with staff appearing unavailable and difficult to reach for..

I attended the practice following a previous visit and experienced concerns regarding the care provided. During a recent appointment, a family member presented with elevated blood pressure readings..

The team demonstrated a lack of courtesy during my visit.

I have been attempting to contact the surgery each morning since earlier in the week. On every occasion, the line has been engaged, requiring numerous attempts before successfully connecting. When I..

Extremely poor service experience. I registered with this practice five months ago and submitted all necessary documentation, yet I was informed that no record could be found for me. Due to this..

The practice provided excellent service from the entire team, and the doctor was particularly outstanding and caring.

Consistently demonstrates a helpful approach.

This facility is genuinely not recommended. The team appears to lack understanding of what is occurring and demonstrates poor service standards along with concerning conduct. There is an evident..

Individuals often tend to magnify their experiences. In my view, it hasn't been problematic. I personally haven't encountered any issues. Regardless, I hope you have a pleasant day.