Langley Corner Surgery
T (. 5 months ago • From Google
Bad
Felt rushed and dismissed without proper examination
This appointment fell short of expectations. The clinician appeared dismissive and did not take time to engage with my medical background, despite my efforts to convey the ongoing consequences of a previous injury. I was interrupted multiple times and directed to self-refer to a specialist service, despite being aware of substantial waiting times and currently experiencing significant discomfort and functional limitations that have considerably affected my daily life. I have invested in private treatment for an extended period without improvement. The treating professional had suggested I follow up with my GP. I also brought up a new skin concern, particularly given my previous skin condition history. This was not thoroughly examined or addressed with appropriate reassurance, which felt inadequate given the circumstances. Rather than exploring further investigation, management options, or support, I left the appointment feeling undervalued for raising the issue. The appointment lacked structure, clear next steps, or compassionate engagement — it was a hurried, inattentive consultation that left me feeling overlooked and unsupported. The standard of care provided was disappointing. Follow up: Be aware that follow-up communication may be limited. I submitted a formal complaint and was told I would receive a callback early in the following week. Several days have now passed without any contact. It appears that patient concerns are not treated as a priority. Responsiveness to feedback has been lacking.
The practice boasts a wonderful team that creates a warm, welcoming, and attentive atmosphere for patients. Having compassionate and approachable staff members is essential for an effective..
Langley Corner Surgery
ErrolMano S.
Extremely pleased with the service provided at this practice, much appreciated.
Langley Corner Surgery
Karin H.
I had a telephone consultation with a healthcare professional and was very satisfied with the level of care I received, which was delivered with genuine warmth and understanding. Thank you.
Langley Corner Surgery
Jose P.
Disappointing experience overall.
Langley Corner Surgery
Khasim77 K.
I have been a patient at this practice for two decades and have consistently experienced excellent care from the team.
Langley Corner Surgery
Susan M.
I had an appointment and the clinician was very good.
Langley Corner Surgery
Jae J.
I received both topical and oral medication promptly to help manage my skin condition.
Langley Corner Surgery
Ian C.
Straightforward booking process; outstanding care received during the visit
Langley Corner Surgery
Tina D.
I recently attended my annual review appointment with a member of the nursing team. The clinician was exceptionally friendly and worked with great efficiency throughout the session. She demonstrated..
Langley Corner Surgery
Tim O.
As always, I received a comprehensive assessment and appreciated the welcoming approach from the team. I was satisfied with the care I received.
Langley Corner Surgery
Maria W.
Attended my yearly health check appointment in the morning. The visit was swift and well-organised, with the team being extremely supportive and attentive. Excellent experience overall.
Langley Corner Surgery
Hilary W.
The team demonstrated a welcoming and supportive approach throughout my visit.
Langley Corner Surgery
Neil J.
Quite welcoming and comprehensible
Langley Corner Surgery
Ken B.
Excellent service, very satisfied with all appointments.
Langley Corner Surgery
luz C.
Thoroughly satisfied with the pleasant visit and the prompt, effective care received.
Langley Corner Surgery
Gill F.
We relocated to the area two months ago and have had an excellent experience with the local surgery. The reception team members are friendly and supportive, and the clinical staff have demonstrated..
Langley Corner Surgery
Tracy S.
I received a telephone call from my GP regarding my ongoing health matter. The clinician asked me several questions and informed me that a referral to a specialist would be arranged. The..
Langley Corner Surgery
Kim M.
The senior nursing staff member was very helpful. They were reassuring and kind throughout, though it was a shame there wasn't more time available.
Langley Corner Surgery
Roxanne C.
My family and I have recently become patients at Langley Green Corner Surgery. The entire team demonstrates genuine attentiveness and creates a welcoming atmosphere. The front desk personnel are..
Langley Corner Surgery
Melissa B.
A highly personalized and professional encounter that felt non-judgmental throughout.
Langley Corner Surgery
Elchulito S.