Langley Corner Surgery
T (. 6 months ago • From Google
Bad
Felt rushed and dismissed without proper examination
This appointment fell short of expectations. The clinician appeared dismissive and did not take time to engage with my medical background, despite my efforts to convey the ongoing consequences of a previous injury. I was interrupted multiple times and directed to self-refer to a specialist service, despite being aware of substantial waiting times and currently experiencing significant discomfort and functional limitations that have considerably affected my daily life. I have invested in private treatment for an extended period without improvement. The treating professional had suggested I follow up with my GP. I also brought up a new skin concern, particularly given my previous skin condition history. This was not thoroughly examined or addressed with appropriate reassurance, which felt inadequate given the circumstances. Rather than exploring further investigation, management options, or support, I left the appointment feeling undervalued for raising the issue. The appointment lacked structure, clear next steps, or compassionate engagement — it was a hurried, inattentive consultation that left me feeling overlooked and unsupported. The standard of care provided was disappointing. Follow up: Be aware that follow-up communication may be limited. I submitted a formal complaint and was told I would receive a callback early in the following week. Several days have now passed without any contact. It appears that patient concerns are not treated as a priority. Responsiveness to feedback has been lacking.
I found all the staff members I encountered to be kind, courteous and friendly. They were very accommodating and even though I had made a mistake with my appointment timing, I was still seen. The..
Langley Corner Surgery
JOHN B.
The appointment ran on schedule and I had a blood test performed, which was painless. The healthcare professional who assisted me was extremely helpful and thorough throughout the process.
Langley Corner Surgery
Tim O.
As always, I received a comprehensive assessment and appreciated the welcoming approach from the team. I was satisfied with the care I received.
Langley Corner Surgery
T (.
This appointment fell short of expectations. The clinician appeared dismissive and did not take time to engage with my medical background, despite my efforts to convey the ongoing consequences of a..
Langley Corner Surgery
Roy E.
The healthcare professional I saw was lovely. They explained everything they were doing. Very friendly and empathetic.
Langley Corner Surgery
Khasim77 K.
I have been a patient at this practice for two decades and have consistently experienced excellent care from the team.
Langley Corner Surgery
Derek P.
The team demonstrated genuine care and attentiveness throughout my recent visits, providing an excellent experience.
Langley Corner Surgery
Janine G.
Had to wait a little longer than expected, but everything went smoothly once I was called in :)
Langley Corner Surgery
Karin H.
I had a telephone consultation with a healthcare professional and was very satisfied with the level of care I received, which was delivered with genuine warmth and understanding. Thank you.
Langley Corner Surgery
Gill F.
We relocated to the area two months ago and have had an excellent experience with the local surgery. The reception team members are friendly and supportive, and the clinical staff have demonstrated..
Langley Corner Surgery
John B.
A good appointment that ran on schedule with a pleasant healthcare professional and my prescription was approved. Thank you.
Langley Corner Surgery
Maria W.
Attended my yearly health check appointment in the morning. The visit was swift and well-organised, with the team being extremely supportive and attentive. Excellent experience overall.
Langley Corner Surgery
Stephen E.
Excellent experience! Much appreciated!
Langley Corner Surgery
peter f.
The reception staff were extremely accommodating and the clinician provided a prompt and effective consultation.
Langley Corner Surgery
Annie S.
Excellent service once you manage to secure an appointment!
Langley Corner Surgery
Gary C.
Excellent service as usual from this surgery, this week I attended for my routine annual health assessment and related tests. Everything was managed very efficiently, and I experienced only minimal..
Langley Corner Surgery
Alison H.
Demonstrated a professional approach combined with a caring manner.
Langley Corner Surgery
simon h.
The appointment ran punctually, the team were welcoming, and the facility was well-maintained.
Langley Corner Surgery
Louise D.
Had my routine health review with a member of the clinical team who was cheerful, friendly and conducted themselves professionally. I really enjoy being a patient at this practice!
Langley Corner Surgery
ErrolMano S.
Extremely pleased with the service provided at this practice, much appreciated.
Langley Corner Surgery
rita s.