Morecambe Surgery
Beverley B. 2 years ago • From Google
Bad
Felt rushed and unheard during appointment
I registered at this practice after my previous provider did not meet my needs. I did not have an appointment with a clinician until I submitted a formal complaint. I attended my scheduled face-to-face appointment on time but experienced a significant wait of approximately thirty minutes before being seen. When I began discussing my health concerns, the clinician indicated they had limited time available to address my issues. My consultation lasted only a few minutes, after which I felt uncomfortable continuing and decided to leave. This experience was distressing and affected me emotionally. After nearly two years, I formally complained about my experience at this practice. Following my complaint, I received correspondence indicating potential removal from their patient list. In their formal response to my complaint, I felt the practice's account of events did not accurately reflect what occurred, which left me feeling they were not being truthful about the situation. This experience has significantly affected my confidence in NHS primary care services. I have requested to be removed from this practice's list, as I previously did with my former provider. I continue to have ongoing health concerns, but I am uncertain how these will be managed going forward. I feel uncertain about my healthcare situation and somewhat isolated.
Disappointing experience. This practice does not appear to uphold the fundamental principles that the NHS is built upon, which is regrettable for the health service. The level of communication fell..
Morecambe Surgery
Demet G.
I have had a very negative experience at this practice. There have been ongoing communication issues, and I found the reception staff to be unwelcoming. I have decided to leave the practice. I felt..
Morecambe Surgery
Jon N.
The reception staff came across as dismissive and unhelpful. It appears they may not fully appreciate that most callers are seeking genuine assistance or guidance. Being directed repeatedly to..
Morecambe Surgery
Robert V.
The team at this practice provided outstanding care and support, delivering an excellent overall experience.
Morecambe Surgery
Vimal P.
I've always found the reception staff to be very helpful and friendly. My wife has a long-standing health condition and when we registered at this surgery, the clinical team prescribed a new..
Morecambe Surgery
Anish R.
I have been attending this practice since relocating to London. The team members are welcoming and considerate. They provide assistance to the best of their ability given their available..
Morecambe Surgery
M O.
A satisfactory experience at this practice with no issues to report. The team demonstrated politeness and courtesy, and I was able to see someone promptly without experiencing significant delays.
Morecambe Surgery
Divin D.
Excellent healthcare provider. The service is well-organised and produces good results. The team members are attentive to concerns and make genuine efforts to provide assistance. Highly worth..
Morecambe Surgery
Sham C.
I submitted an online consultation request in the late afternoon. Reception contacted me to arrange an appointment for the following day. What a wonderful experience! The clinician took time to..
Morecambe Surgery
George C.
I have found this practice to be unsatisfactory. The clinicians do not appear to engage fully with patient concerns. The lead clinician does not seem to approach their role with appropriate..
Morecambe Surgery
Roulla L.
What a wonderful practice! The healthcare professionals and team members are incredibly helpful and create a welcoming atmosphere that puts you at ease. The clinicians consistently demonstrate..
Morecambe Surgery
john p.
I felt compelled to leave this medical practice after experiencing prolonged delays with a specialist referral over a nine-month period. What I needed was straightforward information and direction..
Morecambe Surgery
aji g.
This practice has not met my expectations. I found the reception staff to be unhelpful and dismissive when I called. My prescription request took over a week to process, and when I followed up about..
Morecambe Surgery
Niru M.
Excellent medical practice. The staff have consistently demonstrated supportive and helpful attitudes throughout my visits. The healthcare professionals at this surgery provide outstanding care and..
Morecambe Surgery
Thusiyanthi P.
Straightforward to book an appointment
Morecambe Surgery
m&m m.
The medical team members are very welcoming and approachable. The practice is conveniently situated in a well-known location with adequate parking facilities and a nearby pharmacy, making it..
Morecambe Surgery
cindy c.
I would advise against attending this surgery, particularly when locum staff are present, as I felt the care provided was inadequate and dismissive. I was initially told my weight changes indicated..
Morecambe Surgery
Ta S.
I have been registered with this GP practice since childhood and have consistently found the team to be supportive, compassionate and accommodating in their approach. Despite the practice evolving..
Morecambe Surgery
G S.
The practice provides excellent service with straightforward appointment availability. The facilities are well-maintained and convenient parking is available.
Morecambe Surgery
Ikram A.
The staff members were discourteous during interactions. Conversations were cut short before completion, and discussions felt hurried. When concerns were raised about these experiences, they were..
Morecambe Surgery
M M.