Biddlestone Health Group

Struggling to secure an appointment at this practice, unfortunately. That said, the clinical staff members are genuinely professional and pleasant when you do manage to see them.

The clinical staff are professional and efficient. I typically receive a response within a few hours and there is always appropriate follow-up care if any concerns arise. 👍🏽

I have attended this practice regularly over the past year and have found it straightforward to book appointments. However, I have noticed a consistent pattern where clinical staff members appear..

This practice was previously regarded as one of the better ones in the area. However, the standard of care has declined noticeably in recent times. When contacting the surgery for assistance,..

I have been attending this practice for approximately a decade. Obtaining an appointment has never presented a difficulty, and the team has consistently demonstrated flexibility in accommodating my..

The service was disappointing. It proved difficult to schedule an appointment through the standard booking process. Attempts to contact the practice by telephone were frequently unsuccessful, with..

Despite the challenges facing the NHS and general practice more broadly, I consistently feel well cared for at this practice. The team does excellent work!

I have recently switched to a new GP practice. I have experienced a couple of recent health concerns and I can honestly say that all the staff have been outstanding. The clinician I saw was very..

I have been dealing with an ear issue for more than two weeks. After completing the initial assessment form, I received a call from the reception team directing me to attend an urgent care centre...

Received a vaccination and the staff were excellent, with everything running smoothly and efficiently. Well done and keep up the good work. 👏👏👏👏

I'm not sure why this practice has such a low rating. They're genuinely excellent and appointments are easy to arrange quickly. The messaging system they use is really effective. The team are..

Recently received a vaccination appointment that was completed quickly and smoothly.

The clinician at this practice has been exceptionally helpful and supportive. They showed great understanding regarding my child's school needs and took the initiative to liaise with a specialist on..

Extended wait times for appointments are typical throughout the NHS, though this practice does offer some weekend slots to provide additional accessibility. My visits have been straightforward, with..

Accessing appointments at this practice has proven to be extremely challenging. When I contacted the surgery at midday, I was informed that the earliest available slot was several weeks away. This..

It appears there was some miscommunication among the team members. A referral to another service had been arranged several weeks prior, yet I received a call from reception the day before asking me..

Completed an online consultation and was seen within an hour, which was a professional service.

If you're not able to offer available slots, why remain open to the public? I intend to escalate my concerns through the appropriate regulatory channels and patient advocacy services that oversee..

I had hoped my appointment would have proceeded in a different manner today. I presented with symptoms that I have experienced for some time but had previously hesitated to discuss with a..

I recently attended an appointment and found the healthcare professional to be exceptionally warm and easy to talk to.