White Rose Surgery

I felt concerned about the approach this practice takes toward patient feedback. Upon visiting, I noticed a prominent notice in the waiting area discouraging negative social media posts, with the..

I have received care for multiple procedures at this practice and am very pleased with the efficient and professional manner in which I was treated. I also appreciated not having to travel to..

I attended for a procedure and the staff demonstrated exceptional care and kindness throughout. I had no complaints whatsoever. The nursing team were wonderful, providing reassuring support, and..

The staff members at this practice were among the least courteous I have encountered.

I have found this practice to be exemplary in every respect. All staff members I have encountered have demonstrated friendliness, helpfulness and professionalism throughout my interactions. It..

I recently underwent a procedure at this surgery and was extremely impressed by the entire team who looked after me. From the initial paperwork through to the final stages and everything in between,..

Attended an appointment on a Sunday to have a nasal issue assessed, as I had been advised there was a concern with my nose. The reception team were courteous and professional, and the staff member..

A member of the nursing staff here frequently causes delays to appointments and consultations are extremely brief, lasting only around a minute. During these visits, there is minimal discussion or..

The service fell short of expectations, with administrative staff appearing to overstep their role. A medication prescription was issued at a dosage that seemed miscalculated for the intended..

When the appointment time is limited and there appears to be little genuine engagement with your concerns, it becomes clear that returning for future visits may not be worthwhile.

I have had a very disappointing experience with this practice. I feel the clinical team struggle with diagnostic accuracy and do not thoroughly review patient records or medical history. I waited..

Unable to get through when calling the practice as the phone lines are never answered. Received a text message inviting me to book an appointment for a vaccination, but upon clicking the link there..

The practice appears to have had difficulty answering telephone calls on that particular day, which was frustrating and disappointing.

The practice offers convenient opening hours and the reception and clinical staff are friendly and welcoming. However, the overall service experience, including appointment availability,..

It's frustrating that this practice has received numerous low ratings. I waited a considerable time while being first in the phone queue without getting through. I submitted a medication request..

The medical care provided at this practice is of a high standard. However, the reputation and demand for this practice has created challenges in maintaining adequate service delivery across all..

The practice appears to have limited staff availability, though the facilities are exceptionally clean.

I have recently switched to the White Rose practice. The reception staff have been very welcoming and supportive. Following my initial visit, I was extremely satisfied with the standard of care I..

The medical service at this practice is good. Matters are handled promptly and resolved efficiently. There appear to be more appointment slots available here compared to other local practices. I..

I would recommend considering alternative practices. The telephone manner of staff members could be improved, as interactions lack warmth and courtesy. The overall impression given is one of..