Sheet Street Surgery
Rebecca L. 4 months ago • From Google
Excellent
Felt safe and supported during difficult times
I forgot to add that this surgery is a very safe place for me to sit and wait, and during quieter times the reception team makes reasonable adjustments to suit my needs. My GP is an outstanding healthcare professional with excellent knowledge of medicine and gets everything right every single time. I have so much faith in her as she keeps my health up to date and in excellent form. My GP is truly amazing and I really admire her work—she's the best. I really appreciate this surgery for their outstanding care towards me and for letting me feel free and be myself at all times. It's a safe environment for me to wait and relax while waiting for my appointments. I've had some difficult experiences recently and I'm working through them, but this surgery makes me feel secure. It's very hard to trust anyone now due to my circumstances, but this surgery is definitely somewhere I feel safe and somewhere I can go for advice whenever I need it. I'd also like to give a special mention to the phlebotomy staff member who takes my blood every time when I struggle with this procedure. They make me feel at ease during blood tests—well done to all the staff. I really appreciate this surgery and the care I receive here.
Very poor reception staff. Unhelpful, dismissive, cannot get an appointment. Phone system and website are poorly put together and aren’t fit for purpose. Complaints not responded to in a timely..
Sheet Street Surgery
Stuart H.
The appointment was conducted in a pleasant way, with a comprehensive approach that was also time-efficient, and all of my concerns were addressed.
Sheet Street Surgery
Cibo A.
The healthcare professional demonstrated a high level of professionalism throughout the appointment.
Sheet Street Surgery
Martin B.
There was a week's delay in receiving a response to my correspondence requesting details about a specific medication, though the issue was ultimately resolved promptly and professionally.
Sheet Street Surgery
F E.
I had an appointment with a member of the nursing staff. The clinician demonstrated considerable knowledge and maintained a highly professional approach throughout my care. They were genuinely..
Sheet Street Surgery
David W.
Had a wonderful experience from start to finish. I was able to secure an appointment and be seen without any difficulties, and the clinical care I received was outstanding. This is a highly..
Sheet Street Surgery
Martin P.
Have been a patient at this practice for many years. The clinician has consistently demonstrated attentiveness, taking time to hear all concerns and providing practical, sensible advice.
Sheet Street Surgery
rainxld m.
Wonderful staff who are easy to talk to and very welcoming.
Sheet Street Surgery
Lance L.
It is challenging to secure an in-person appointment, as availability through the online system is limited, and telephone booking is also problematic. However, once an appointment is obtained, the..
Sheet Street Surgery
H B.
I have been seeing my GP for a number of years and they have consistently provided excellent care. During today's appointment in particular, I felt genuinely reassured and heard. The clinician..
Sheet Street Surgery
james g.
I have been a patient at this practice for many years and have consistently found them to be excellent, always demonstrating kindness and care.
Sheet Street Surgery
Romain H.
The reception experience fell short of expectations, with disorganisation evident at the front desk. Staff members made excuses, interrupted during conversations, and ended calls abruptly. This..
Sheet Street Surgery
Aure l.
I would encourage you to read through this entire review to fully appreciate its significance. I would like to express my gratitude for the transformation of this medical practice into what I..
Sheet Street Surgery
AGATHA M.
I'm very pleased with this practice. The team here is excellent and consistently supportive. My family receives wonderful care. I would highly recommend them to others.
Sheet Street Surgery
toby a.
A really wonderful experience. The clinician provided first-class care.
Sheet Street Surgery
Shane T.
This practice in Windsor is among the finest in the country. The team consistently demonstrates helpfulness, patience, and efficiency, with a genuine commitment to providing excellent patient care...
Sheet Street Surgery
Eve L.
We feel very fortunate to have our family doctor. We attended an appointment recently and, as always, found it straightforward to discuss our concerns openly. The clinician demonstrated genuine..
Sheet Street Surgery
gary b.
I found it straightforward to arrange an appointment, and when I attended, the healthcare professional was extremely supportive and approachable.
Sheet Street Surgery
joe d.
I have consistently been able to secure appointments whenever needed, and have found the clinical staff to be approachable, compassionate and supportive. Overall, it has been an excellent experience..
Sheet Street Surgery
Laura W.
This practice has been excellent in my experience. Booking appointments is straightforward and I haven't experienced lengthy delays. The reception team has consistently been welcoming and..
Sheet Street Surgery
Anonymouse