Forum Family Practice
Johanna D. 3 years ago • From Google
Average
Felt talked over and dismissed during appointment
Attended an appointment today with my daughter, who has experienced ongoing discomfort. While a physical examination was carried out, the consultation felt dismissive and lacked sensitivity. Communication appeared to be one-sided, with limited opportunity for input from patients, and the overall manner came across as somewhat curt. I was present to provide support as my daughter finds these appointments stressful and worries about not being heard—a concern stemming from previous experiences where concerns were not adequately addressed, leading to a hospital referral and subsequent treatment. During the consultation, I felt similarly overlooked and talked past. The appointment concluded without a pain management plan being established, and when I requested an additional screening sample, it was provided in a manner that felt abrupt rather than helpful.
A truly outstanding medical practice that I have had the pleasure of experiencing.
Forum Family Practice
Michelle M.
I have been attending this surgery for over 4 years and have consistently found the clinical staff to be professional, knowledgeable, and approachable. I have visited for various reasons, ranging..
Forum Family Practice
Paul W.
It has been very difficult to obtain an appointment with a doctor. Over the past several months, I made multiple attempts to secure a consultation, but on each occasion I was advised to attend..
Forum Family Practice
Belxvs 5.
I relocated to this practice approximately a year and a half ago following my departure from another local surgery. I must say that from the very beginning, all members of staff at this practice..
Forum Family Practice
me m.
I recently had two appointments at my local GP practice and felt compelled to share how impressed I was with the care I received. My initial consultation was with a resident doctor, and they were..
Forum Family Practice
Robert A.
Attended for a scheduled appointment in the morning, but was informed by clinical staff upon arrival that the appointment had been cancelled. The reception team were aware of the cancellation,..
Forum Family Practice
Andrew H.
Despite the challenging circumstances we are all facing, the practice has maintained its commitment to providing quality care.
Forum Family Practice
Rebecca W.
The finest healthcare professionals I've ever had the privilege of working with. They are truly an exemplary example of their profession. The clinical staff here are remarkably pleasant,..
Forum Family Practice
DENIS B.
My spouse and I have been registered with this practice since the mid-1970s, and throughout our time here they have consistently demonstrated professionalism and helpfulness. They genuinely listen..
Forum Family Practice
Emma O.
Since relocating from another local practice during the summer months to this surgery, I've found it straightforward to secure appointments for both myself and my family members without experiencing..
Forum Family Practice
Paul B.
Our family recently transferred from our previous medical practice to this new one. We have only positive things to say about our new practice. Every member of staff, whether clinical or..
Forum Family Practice
Jess R.
It's possible to ring at half past eight in the morning and secure an appointment for my child by nine o'clock. I have no complaints about this service.
Forum Family Practice
Mark B.
The online consultation system made booking straightforward and convenient. This has been the most satisfactory general practice I have attended.
Forum Family Practice
Lilian L.
I have recently registered with this practice and called this morning for the first time. I would like to praise the receptionist who answered my call—they were very attentive, compassionate, and..
Forum Family Practice
David M.
I have been a patient since 1986. It is a wonderful practice with excellent clinicians and staff. The various doctors and healthcare professionals I have seen over the years have almost become..
Forum Family Practice
Josh E.
I was very disappointed with my recent appointment. I felt uncomfortable that a receptionist was present during my consultation, as they do not have medical training. The clinician I saw seemed..
Forum Family Practice
MICK H.
I have been with this practice since the early nineties. The staff, all of them, from reception, nurses, and doctors, are all exceptional in their field. I have unfortunately many medical..
Forum Family Practice
Kim L.
An outstanding practice where the clinical team consistently delivers exceptional care and frequently goes the extra mile for patients. This appears to be the most well-organised practice in the..
Forum Family Practice
Johanna D.
Attended an appointment today with my daughter, who has experienced ongoing discomfort. While a physical examination was carried out, the consultation felt dismissive and lacked sensitivity...
Forum Family Practice
Stephanie R.
A healthcare professional administered an injection that was not what had been scheduled for my infant. After multiple discussions to clarify whether my child would be affected and learning that a..
Forum Family Practice
Nadeesha N.