Gayton Road Health Centre

It has been challenging to schedule an appointment with a healthcare provider at this practice. I experienced what I felt was discourteous treatment from the reception staff, including having my..

The clinician demonstrated a manner that I found to be discourteous, unhelpful, and fell short of professional standards.

The location offers convenient parking facilities at no cost.

I have consistently experienced excellent standard of care throughout my visits.

I recently attended an appointment where the clinician appeared preoccupied with computer tasks while I was describing my concerns. When I finished explaining, I was told that these things are..

Successfully obtained a triage appointment and was seen promptly at the scheduled time.

I attended for a routine blood test and was advised to have a respiratory concern assessed by a clinician. Following an appointment, I was prescribed antibiotics. Later that same day, a clinician..

Positive experience with the service provided

The team here is wonderful, though the practice frequently appears to be operating at full capacity.

This is a good practice overall, though the appointment booking system could be improved. Having to ring at opening time to request a consultation, only to find yourself far down the queue, and then..

The nursing staff consistently demonstrate courtesy and provide clear explanations throughout appointments.

Completely unhelpful experience with no availability for routine consultations. Instructions were given to call back at a specified time for afternoon slots, but after an extended wait on the phone..

Absolutely diabolical. Can't comment on the clinical staff as I'm yet to get past the reception team! Unfriendly and very unhelpful. Do better.

It was extremely difficult to secure an appointment, which is frustrating. This kind of experience likely contributes to people seeking care elsewhere.

I encountered a new arrangement today involving the outsourcing of appointments to an external service provider. After being informed once more that no local appointments were available, I was..

The telephone system can be quite challenging to navigate. However, additional staff have been recruited to handle calls, so whilst you may find yourself waiting 30-40 positions in the queue, you..

The reception staff are accommodating and supportive, though it can occasionally be challenging to secure an appointment with your preferred clinician. It may be useful to note that if you are..

The practice has cancelled appointments on multiple occasions, which has been frustrating and inconvenient.

The pharmacy service can take quite some time to receive assistance.

I consistently experience a high standard of care during my visits.