Donnington Medical Partnership

It's a busy practice, so appointments can occasionally take some time to arrange unless there's an urgent need or a slot becomes available, but I've consistently found the clinical staff to be..

I'm uncertain how this practice could receive a lower rating, given how well it has managed through the various transitions over time. I don't hold the front desk team responsible if they respond..

I had a swift appointment and encountered welcoming team members. Throughout my visits, I have not experienced any issues and have consistently found the practice to be responsive to my needs.

The team members were not consistently wearing masks while performing their duties and moving around the practice, including during patient interactions. This created a concerning atmosphere when..

The clinical staff are satisfactory. However, the reception team could benefit from improvement in their interpersonal approach. They come across as abrupt and lack patience when communicating with..

Our family experienced excellent care at this practice. My sole recommendation would be for all GP services to incorporate mental health champions to enable more coordinated care. We appreciate all..

Extremely poor experience. The service was deeply disappointing. I found the appointment process unacceptable, having to wait for an extended period for a routine health review.

I wish I could give a lower rating! I simply don't understand how this medical system works. I attended an appointment where I was advised to undergo some blood tests. When I went in for the..

Insufficient resources do not justify the lack of efficiency and discourteous treatment experienced at this practice. Deeply disappointing.

The practice appears to prioritize certain health concerns over mental wellbeing, and the approach taken during consultations can sometimes feel dismissive rather than supportive, potentially..

The clinical and nursing team at this practice are outstanding. The reception staff are frequently occupied, but they remain courteous. The medical professionals take the time to listen carefully..

I would suggest considering alternative healthcare providers if possible. During a recent visit, my wife attended for a blood test that had been arranged by reception staff in relation to her..

I'm very, very happy with my GP services - the reception team and doctors are excellent. They always listen to patients and never dismiss concerns. Before, I was registered at a different practice..

The medical professionals at this practice provided excellent guidance and support, while the reception staff demonstrated outstanding service.

Helpful and friendly. The clinician demonstrated an excellent standard of professionalism with a very comprehensive and methodical approach to medical matters.

Disappointing experience 😑 I received inconsistent information from the administrative team, with conflicting messages provided on different occasions. One member of staff acknowledged that certain..

I really have no complaints about this practice. The staff are consistently pleasant and accommodating, and they make a genuine effort to assist patients.

I submitted a request for a repeat prescription to the practice a fortnight ago for my regular medication. Four days later, I received a text message indicating that a clinician wished to speak with..

I have repeatedly contacted and visited the surgery due to receiving incorrect information, and on these occasions the reception staff have been dismissive and unhelpful. Even when errors have..

Our family of three has experienced consistent disappointment across multiple visits. We found the overall experience to be unsatisfactory.