Whinfield Medical Practice

I am satisfied with my experience.

The nursing care I received helped alleviate my discomfort, and I'm grateful for the thorough and skilled assessment provided.

I am very satisfied with this practice.

I am disappointed because from early morning onwards, the phone line appears to be unavailable and consistently busy. It is frustrating to be unable to reach the practice when trying to arrange..

I found the service to be disappointing and unhelpful.

The reception team could be more helpful, which is unfortunate as it detracts from the overall experience at the practice. There have been concerns regarding the care provided to multiple family..

I accessed the online booking system to request an appointment and received one by mid-morning, which is consistent with my previous experiences. The clinical staff and reception team have..

Poor service experience. I have been attempting to arrange a medical visit for my elderly relative for an extended period. She eventually required emergency hospital care and admission, which might..

I recently contacted the surgery to request a home visit for my elderly mother, who has needed emergency department care on multiple occasions recently. Instead of arranging a visit, I was advised..

I have been attempting to contact the practice since early in the day, but the phone line has remained busy. When I eventually managed to get through, I felt the receptionist prevented me from..

Unhelpful and dismissive in manner. I now feel anxious about contacting them, as I worry my wellbeing would suffer as a result. Recently, I chose to go directly to the hospital instead, as I felt it..

Outstanding experience, the team consistently demonstrates courtesy and willingness to assist.

Always pleasant, polite and helpful. The staff member was brilliant 👏

Attempted to register at this practice after relocating to the area, but found the reception staff to be unwelcoming and unhelpful with the process.

Excellent practice overall, however the new appointment booking system is frustrating. Despite attempting to arrange an appointment for a family member throughout the day, they remain on the waiting..

It's a venue where one can attend healthcare consultations.

The practice consistently demonstrates efficiency and helpfulness, making interactions straightforward and pleasant. All members of the team are approachable and provide good support.

I called the surgery early in the morning and was seen shortly after by an advanced nurse practitioner. The clinician was polite and professional throughout the appointment. I was very satisfied..

Used the online service today and received a callback with an appointment the same day with a clinician who provided excellent care. However, the reception experience was disappointing and would not..

This practice feels overwhelmed and struggling to cope with demand. The telephone lines are consistently busy, and the responses provided often seem to lack depth or proper consideration. The..